Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.
About the Job
Position Summary: Under the general supervision of the Service Line Nurse Manager and Assistant Nurse Manager, the Lead Endoscopy Technician supervises and directs the work of the Endoscopy Technicians in the performance of general Endoscopy Department responsibilities. The Lead Endoscopy Technician independently oversees infection control practices including direct oversight in High Level Disinfection (HLD) in the Endoscopy department.
Essential Duties & Responsibilities including but not limited to:
- Collaborates with the Endoscopy Assistant Nurse Manager and supervises daily Endoscopy Technician operations.
- Schedules Endoscopy Technicians to support the needs of the Endoscopy department.
- Supervises, coordinates and oversees the everyday duties of the Endoscopy Technicians. Assures that these duties are performed timely and accurately and implements efficiencies.
- Creates daily Endoscopy Technician assignments.
- Responsible for oversight of infection control and high level disinfection (HLD).
- Responsible for routine audits of infection control and HLD.
- Ensures appropriate policies, guidelines, and standards are followed.
- Responsible for continuous quality control measures, initiatives, and process improvement in the role of Endoscopy Technician.
- Implement evidenced based practice guidelines for the Endoscopy Technician role.
- Trains new Endoscopy Technicians on department policies and procedures. Answers questions from staff and responds to routine operational problems as they arise.
- Collaborates with the Endoscopy Clinical Educator to assure that new Endoscopy Technicians receive appropriate orientation and that existing colleagues receive annual competency assessments and adequate training on all new technology and equipment.
- Administer corrective action as appropriate.
- Reports to Endoscopy Nurse Manager and Assistant Nurse Managers when staff performance or behavior problems arise requiring corrective action or counseling.
- Working closely with endoscopy technicians on a daily basis, continually evaluates the staff’s processes and provides input on their performance. Prepares the annual performance appraisals for the service line nurse manager and assistant nurse manager review and sign-off.
- Prepares Endoscopy Technicians for site surveys such as internal quality, DPH, Joint Commission, etc.
- Performs the duties of an Endoscopy Technician as needed.
- Coordinates the transport of patients to and from the Endoscopy Recovery room.
- Coordinates the availability of specialty equipment in the procedure rooms.
- Implements improvement to department processes when necessary and participates in process improvement initiatives.
- Communicates with Biomedical Engineering, Facilities, and Maintenance departments to assure that there is daily upkeep of the Endoscopy rooms and equipment.
- Maintains inventory of Endoscopy supplies as needed for daily operations.
- Communicates with Assistant Nurse Manager on all Endoscopy equipment maintenance problems.
- Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.
- Complies with all Lahey Clinic Policies.
- Complies with behavioral expectations of the department and Lahey Clinic.
- Maintains courteous and effective interactions with colleagues and patients.
- Demonstrates an understanding of the job description, performance expectations, and competency assessment.
- Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
- Participates in departmental and/or interdepartmental quality improvement activities.
- Participates in and successfully completes Mandatory Education.
- Performs all other duties as needed or directed to meet the needs of the department.
Education: Requires high school diploma or equivalency
Licensure, Certification, Registration: None Required
Skills, Knowledge & Abilities: Ability to work independently, demonstrates organizational skills, ability to work as an active team member, demonstrates critical thinking skills, exhibit excellent interpersonal skills, ability to communicate in writing or electronically, demonstrates competent computer skills, demonstrate knowledge of regulatory standards
Experience: Minimum 2 years of prior experience in an environmental care or facilities position. Prior experience in a lead role involving the scheduling and oversight of at least 5-10 staff members is preferred.
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.