Location: Burlington, MA
Job ID: 177164-1A
Date Posted: Jun 22, 2022
Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.
About the Job
Position Summary: under the general supervision of the Director of Employee Health/Employee Health Supervisor/Supervisor of the COVID Call Center. The Employee Health Call Center RN practices within the Lahey Clinic Professional Practice Model, MA Nurse Practice Act, ANA Standards of Practice and Code of Ethics and demonstrates Lahey Clinic’s core values that reflect its Mission. The nurse-patient/family relationship, continuity of care and accountability are central to the delivery of individualized high quality patient care. A Employee Health Call Center RN demonstrates the knowledge and skills necessary to provide expected standards of care based on physical, psychosocial, cultural, educational, spiritual, safety and age-appropriate considerations of patients. The Employee Health Call Center RN, in accordance with the Nurse Practice Act of Massachusetts Rules & Regulations244 CMR 3.0, shall bear full and ultimate responsibility for the quality of nursing care he/she provides to individuals and groups. Included in such responsibility are health maintenance, teaching, counseling, collaborative planning and restoration of optimal functioning and comfort or for the dignified death of those they serve.
The Employee Health Call Center RN assumes the responsibility for the plan of care and has the authority to make decisions and is held accountable for decisions specific to assessment, planning, implementation and evaluation of the plan. The registered nurse facilitates the coordination of care across the continuum and demonstrates safe practice within the domains of: ? Clinical judgment and decision making ? Professional Relationships ? Clinical leadership ? Clinical scholarship A responsibility and function of the Employee Health Call Center RN includes Delegation & Supervision in accordance with the Nurse Practice Act of Massachusetts Rules & Regulations- 244 CMR 3.0 Registered Nurse and Licensed Practical Nurse: Board of Registration in Nursing and the ANA Principles of Delegation. The delegating registered nurse at Lahey Hospital and Medical Center bears the full and ultimate responsibility that includes but is not limited to: ?
Making an appropriate assignment ?
Properly and adequately teaching, directing and supervising the delegate ? The outcome of the delegation
The Employee Health Call Center RN provides guidance and care plan directly to patients and in collaboration with other health care team members. The Employee Health Call Center RN maintains a current level of knowledge and skill with technical procedures as defined by nursing specialty organization, complies with all regulations and standards of regulatory and accrediting bodies, and is currently licensed in the state of Massachusetts as a registered nurse.
Licensure, Certification, Registration: Current license to practice professional nursing from the Massachusetts Board of Registration
Skills, Knowledge & Abilities: Clinical Skills/Technical Knowledge a. Demonstrates the necessary clinical skills and technical knowledge to provide care for patients according to Nursing Policy and Procedures. See Skill Record. b. Demonstrates the necessary clinical skills and knowledge to provide care for patients according to the unit-specific competencies. See Skill Record. c. Excellent interpersonal and organizational skills. d. Proficiency with computer based and web based applications. e. Excellent verbal communication skills.
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.