Medical Assistant

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Location: Lynn, MA
Job ID: 176895-1A
Date Posted: Jul 13, 2022
Category: Clinical Technician

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Job Description

Welcome To

Welcome to Lahey Health Primary Care. With over 55 primary care practices in more than 30 nearby communities , our primary care physicians and care teams provide quality close to where our patients live or work. We have a team approach to patient care and have developed long-standing, mutually respectful relationships with local specialists at our affiliate hospitals to guide and support the most effective and efficient patient care. As part of the Beth Israel Lahey Health system, we now have the opportunity to care for even more individuals across eastern Massachusetts.

About the Job

 

Position Summary:

 

Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical overseer, where applicable, the Medical Assistant is responsible for assisting in the delivery of high quality and safe clinical care.  S/he will assist with patient care and operational flow by performing clerical and clinical duties as needed within the scope of their training and applicable to the kind of practice and patient population. 

 

The MA I will organize work to enhance patient satisfaction and provider efficiency. S/he will collaborate with providers for daily needs/schedule coordination, by  reviewing  provider schedule and anticipating patient, provider and appointment needs at the time of the patient  visit, keep visits running on time, communicate delays with patients, manage same-day schedule additions, ensure exam rooms are properly supplied and provide support for patient forms completion. The MA I is responsible for following and sustaining all workflows, standard work, policies, and procedures.
 

The performance of the Medical Assistant I in the delivery of empathetic and efficient care and service will have a direct impact on our overall patient satisfaction.

 

The Medical Assistant works in collaboration with the physician(s), other health care provider(s), and other ambulatory support staff within the department and with other disciplines to deliver patient care.

Scheduled Hours

32 hours per week.

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

Qualifications

Education: High School Diploma or equivalent required, and:

1) Graduate of an Accredited Medical Assistant program or 2.) has obtained a Medical Assistant Certification (AAMA, CCMA, RMA, NCMA)

 

Licensure, Certification, Registration:

Certification required upon hire and maintained if not a graduate of an accredited medical assistant program.

 

Note: Those hired prior to May 28, 2017 without a certification are grandfathered in this position. 

 

Achieves and maintains Basic Life Support (BLS) certification through American Heart Association, within 90 days of hire.

 

Skills, Knowledge & Abilities:

Strong interpersonal and customer service skills required to communicate with patients, family members, physicians and other health care providers, as well as other colleagues.  Knowledge of medical terminology.  Must possess strong problem solving abilities and analytical skills to ensure patient’s needs are met.  Must possess basic computer skills to input and retrieve clinical information, as well as patient registration and appointment information.  Utilizes critical thinking and good judgement in performance of tasks.  Must possess good organizational skills and the ability to multitask and to prioritize daily assignments to ensure smooth work flow