Location: Danvers, MA
Job ID: 176620-1A
Date Posted: Jun 7, 2022
Welcome to Lahey Health Urgent Care, part of Beth Israel Lahey Health. Lahey Health’s Urgent Care centers provide convenient and affordable quality care close to home. Our staff, specially-trained in emergency, family, or urgent care medicine, includes board-certified physicians, nurse practitioners, registered nurses, radiology technologists and certified medical assistants. We know urgent medical situations often happen unexpectedly, so Lahey Health Urgent Care centers are here when you need us, open daily on a walk-in basis or also by appointment within 24 hours. We diagnose and treat non-life threatening illnesses, infections and injuries. Our centers include also include on-site lab and X-ray services.
About the Job
BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff.
This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.
Education - High School Degree or GED
Experience: A minimum of 1 year of experience in a high volume customer service related position.
Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask
VARIABLE SHIFTS/ URGENT CARE/ 40 HOURS/ DANVERS/ FULL-TIME
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.