Service Coordinator - Salem MA

Location: Salem, MA
Job ID: 176720-1A
Date Posted: Jun 3, 2022
Category: Clinical Support

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

  • This role is a hybrid model of remote and in-person work
  • Benefits Start Day 1

The Family Networks program serves DCF involved families by connecting families being servded with needed services. This individual will coordinate services along with DCF to support families based on family needs. Monitor quality of service provided.

The Service Coordinaotr's Responsibilities are: 

  • Receive case assignments.
  • Set up Family Team Meeting (FTM) as required by service type.
  • Create service referrals.
  • Enter meeting notes into Family Networks dictation.
  •  Assist with duty day one-two days per week.
  • Secure emergency placements when necessary.
  • Communicate with Data Coordinator for changes in services via data form/email.
  • Communicate ongoing cases with Providers and Social Workers and discussing role of service model-short term/least restrictive/ etc. 
  • Assist area staff with identifying community resources, brainstorming/problem solving supports for families.
  • Attend meetings as needed.


  • Bachelor’s Degree in Psychology or related field required and five years of direct service experience in child and family services preferred. 
  • Bilingual preferred but not required.
  • Computer literate in standard desktop applications such as Windows, Word, and Excel

Schedule40 hours, Monday-Friday (8:30am-5:00pm)

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.