Location: Woburn, MA
Job ID: 176423-1A
Date Posted: Jun 12, 2022
Category: Information Services
Welcome to Shared Services, our team uses a coordinated approach to delivering administrative and operational services across Lahey. Our Shared Services colleagues leverage resources across the organization to ensure we provide high-quality, high-value care to the communities we proudly serve. The Shared Services team includes colleagues who focus on business and network development, legal services, facilities and real estate, human resources, information technology, finance, philanthropy and marketing and communications.
About the Job
The Training Specialist delivers end user training to a diverse healthcare audience for assigned [email protected] application(s) or project(s). The Training Specialist in conjunction with the Instructional Designer will design, development and deliver courseware and presentations that support multiple learning styles for colleagues. With the Instructional Designer the Training Specialist will develop standards, strategies and utilize technologies to instruct and educate colleagues across the organization. The Training Specialist works closely with Instructional Designers, Analysts and Subject Matter Experts on assigned project(s).
Essential Duties & Responsibilities including but not limited to:
Deliver training, assessment and remediation for assigned [email protected] applications and programs.
Partner with Instructional Designers in the development, creation and management of all aspects of training material.
Collaborate with the Instructional Designer in the design and development of differentiated/interactive instructional (videos, elearnings, tip sheets, webinars) material to meet the needs of all end users.
Monitor effects of training via end user shadowing/rounding. Share observations with Instructional Designer for enhancements in training techniques.
Support [email protected] colleagues and end users during project go lives (at the elbow, ATE, support) and special updates.
Deliver work within established timelines.
Manage and multitask on several assigned [email protected] projects.
Serve as expert on [email protected] assigned projects and transfers knowledge to other team members.
Demonstrate knowledge of adult learning and curriculum development in course design and evaluation strategies.
Base learning activity design on solid educational principles, theory and research.
Revise content and program delivery methods with Instructional Designers based on outcomes, learner needs, organizational goals and healthcare trends.
Credential in pertinent application in timeframe established by training manager.
Education: Bachelor’s Degree in a related field. In the absence of a Bachelor’s degree 5 years of healthcare, clinical, operational, information technology or training/education experience.
Licensure, Certification & Registration: Current driver’s license or equivalent evidence of equivalent mobility.
Experience: Experience with adult education, instructional design, curriculum delivery, education/teaching and/or healthcare, clinical or operational experience.
Skills, Knowledge & Abilities:
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.