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Location: Burlington, MA
Job ID: 176623-1A
Date Posted: Jun 6, 2022
Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.
About the Job
Position Summary: Under the general direction of the Clinic Manager, performs duties relative to the endoscopy booking process of patients requiring a procedure. Coordinates the various components of the endoscopy scheduling process including: interviewing patients to obtain their procedure preference date, special considerations/requests from the patient; entering this information into the endoscopy scheduling data base; scheduling procedures and performing other clerical duties related to scheduling patients to the Endoscopy, Gastroenterology and Colon & Rectal Surgery Departments.
Essential Duties & Responsibilities including but not limited to:
10) Enters daily statistics into Endoscopy Scheduling System database with expectation of 100% accuracy.
11) Runs daily statistical and error reports from the Endoscopy Scheduling System database (Manage Case Records reports).
12) Organizational Requirements:
Education: Junior college or equivalent work experience in a hospital or physician office setting. Completion of Medical Terminology Course or relevant experience.
Licensure, Certification, Registration: None
Skills, Knowledge & Abilities: Strong communication skills and exceptional patient relation and customer service skills are critical.
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.