Supervisor, Practice Ops / Plastic Surgery Dept- Lexington Office

Location: Lexington, MA
Job ID: 175900-1A
Date Posted: May 17, 2022
Category: Professional

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Job Description

Welcome To

Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.

About the Job

Position Summary:

The position of Supervisor, Practice Operations is responsible for day-to-day operations at the Cosmetic and Laser Surgery Center in Lexington, MA. This includes management of self-pay processes, monitoring and reconciliation of patient accounts.

Additionally, the Supervisor, Practice Operations functions as a patient coordinator, supporting 1-2 physician’s clinical practice, surgical scheduling and schedule template management.  

Minimum Qualifications:

Education: Work requires a level of knowledge normally acquired through the completion of a Associates's or specialized training in administrative and/or office services.

Licensure, Certification, Registration: Not required.


Skills, Knowledge & Abilities:

§ Thoroughly proficient in use of a personal computer, including word processing, spreadsheets, presentations, databases, electronic scheduling software, e-mail, and accessing information on the Internet.

§ Proficient in written and oral communication; able to compose and/or edit memoranda on behalf of the Chair.

§ Ability to work with and hold as confidential highly sensitive information including personnel, budget, disciplinary action, and strategic information relating to all staff.

§ Effective Supervisory skills.

§ Thoroughly proficient in project management.

§ Ability to use independent thinking to solve problems and anticipate needs.

§ Ability to effectively interface with all high level individuals and to represent the Chair and the department(s) in a highly professioinal manner.

§ Ability to work indepently and to achieve results as part of a team.

§ Exceptional organizational skills with the ability to set priorities, manage multiple projects and meet project deadlines.

§ Ability to exercise tact and diplomacy.

§ In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.


Experience: Minimum of 5 years administrative support to one or more executives in a comparable healthcare setting.



Full Time 40 hours


About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.