Sr Case Manager - Addiction Treatment Services

Location: Tewksbury, MA
Job ID: 175908-1A
Date Posted: Apr 29, 2022
Category: Clinical Professional

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

New Increased Competitive Pay Rates 

Benefits that start day One! 

Tewksbury Treatment Center is a 32 bed detoxification program dedicated to helping men and women by providing 24 hour nursing care to monitor an individual’s withdrawal from alcohol and/or other drugs and alleviate symptoms. Clients are provided with the medical and emotional support that they need during the one of the most pivotal stages in the recovery process. Services include individual case management and group treatment services focused on assisting the client with accessing step-down levels of care. In collaboration with the clinical supervisor, the senior case manager will oversee the day-to-day clinical oversight of the program to ensure quality patient care that is consistent with regulatory agency standards and evidence-based approaches to addictions treatment.


The Senior Case Manager Responsibilities Are:

1. Provides support to case managers and interns including monitoring case load, removing aftercare barriers and assigning new clients as appropriate.

2. In collaboration with the clinical supervisor, reviews all clinical documentation on a quarterly basis to assure full compliance with Federal, State, and Program regulations and stipulations.

3. Works with the clinical supervisor to develop a group schedule and ensure group material is derived from evidence-based practice.

4. In collaboration with the leadership team, conducts ongoing review of the clinical program design and implements recommendations for improvement.

5. Works with clients whose complexity requires increased administrative/clinical intervention and assessment. Communicates clinical complexities with the treatment team and develops individualized treatment plan for each client.

6. Participates, when requested, in the hiring process and scheduling of staff. Provides performance guidance and disciplinary concerns to the clinical supervisor and program director.

7. Attends and participates in Leadership Team meetings, Program Team meetings, Clinical Supervision meetings, and other meetings as required.

8. Collaborates with outside referral sources to ensure clients have confirmed aftercare placement

9. Assisting case management with facilitating MAT transfers and courtesy dosing, assuring a seamless transition between levels of care.

10. Other duties as assigned.


The Case Manager Job Qualifications;

Bachelor’s degree in social work preferred and/or related field and training in substance abuse treatment. 

Must demonstrate ability to relate to a substance abuse treatment population in a sensitive manner, an interest and willingness to work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics. Manages difficult or emotional client situations; Responds promptly to client needs and maintains confidentiality.

Responsibilities also include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Computer literate in standard desktop applications such as Windows, Word, and Excel.



Full Time - 40 hours Days










About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.