Diet Office Clerk

Location: Beverly, MA
Job ID: 175607-1A
Date Posted: Apr 25, 2022
Category: Support

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.


Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.


About the Job

Position Summary:


Responsible for receiving telephone orders, requests for food services and the process for recording diet orders. Processes menus for therapeutic accuracy and batches menus by unit according to production and tray line schedules. Demonstrates excellent customer service skills and telephone etiquette. The Diet Clerk prepares menus for Leland Psychiatric Unit, Diabetic meals, and respective production tallies for hot foods and Maternity meals. Continuously updates Meditech and keeps a record call log for all communications received. Relays patient changes from Meditech and Nursing staff to the Guest Service Representative responsible for the patient and reports any quality variances to the department manager.


Acts as a liaison between management and staff for updates regarding patient census and patient menus. The position requires working with and assisting other members of Dining Services staff and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested foods according to hospital and department policy. The Diet Clerk position participates in performance improvement activities. Complies with all regulatory standards and hospital/department policies and procedures. Demonstrates flexibility in response to change. Performs all other duties as assigned.

Scheduled Hours

20 hours per week.

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.




High school graduate or in process of completing degree

Fluent in English (read, write and speak)

Experience in Hospital food service preferred

Knowledge of inpatient medical diet plans preferred