Patient Access Specialist - Admissions Dept/Full-time - SIGN ON BONUS ELIGIBLE! / NEW RATES

Location: Burlington, MA
Job ID: 173997-1A
Date Posted: Mar 4, 2022
Category: Specialist

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Job Description

Welcome To

Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.

About the Job

The Patient Access Specialist role is now eligible for up to a $1,000 sign on bonus. There is an opportunity to receive a $1,000 sign-on bonus for full-time or temporary hires working full time schedules. Important Details: Bonuses are paid out within the first 30 days of employment and are subject to applicable taxes. Full time status at BIDMC is considered for schedules greater than or equal to 30 hours per week; part time status is 20 to 29 hours per week. Employee must be in good standing to receive the bonus. Current BILH employees do not qualify for this bonus. This program is subject to change at any point.


Lahey Hospital & Medical Center Patient Access

Whether you are interested in starting your career in health care or growing your career, Beth Israel Lahey Health is the place to be.  We have full-time, part-time and per diem openings available. 

Working in Patient Access means you will be making a difference in the lives of others. The Patient Access Specialist plays a critical role at Lahey Hospital & Medical Center as the first point of contact with our patients. Extensive training including Epic Electronic Medical Record (EMR) provided.  Our team works in a fast-paced, collaborative environment, helping our patients navigate their health care journey.

Current Schedules and Locations available:

We offer a competitive salary and full and part-time benefits that start on day 1, including on-the-job training, part-time benefits eligibility, an on-campus cafeteria, and free parking.

Some of the departments that you could support include: Emergency department, call center, registration, primary care, urgent care, radiology, medicine and surgical specialty clinics, or the lab. Positions are available in Burlington, Lexington and Peabody.

Available shifts include: 

  • First (7a-3:30p, 8:30a-5p, 9:30a-6p, 11a-7:30p)
  • Second (3-11:30p)
  • Third (11p-7a)
  • Rotating weekend day/night shifts

Here are just a few things that our current Patient Access Specialist staff say:

  • "It's great to be in a team environment"
  • "I love knowing that I can make a difference in someone's day"
  • "Every day is different than the day before!"
  • "I have pride working for such a great health system"
  • "There are great opportunities for advancement within the department and organization"


Why Beth Israel Lahey Health? 
Beth Israel Lahey Health is an integrated health care system that brings together academic medical centers and teaching hospitals, community, and specialty hospitals, and more. We are made up of more than 4,000 physicians — including 850 primary care physicians, 9,000 nurses and nearly 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education. Together, we share a commitment to delivering the very best care in every community we serve.
Our Level I trauma center world-renowned for innovative technology, pioneering medical treatment, and leading-edge research, has been recognized by Healthgrades as one of America’s 50 best hospitals for the third consecutive year.


Keywords: customer service, retail, administrative support, medical secretary, practice assistant, teller, barista, wait staff, answering phones, scheduling, clerical duties, call center, front desk, reception, attendant, student, pharmacy tech, intern, extern, medical billing and coding, medical assistant


40 hours - Days

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.