Location: Burlington, MA
Job ID: 174064-1A
Date Posted: Jun 15, 2022
Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.
About the Job
The Director must be an experienced academic healthcare leader with an in-depth understanding of graduate and undergraduate education operations across academic medical center environments.
Reporting to the Vice President, Hospital Based Services and Academic Affairs, the Director of Medical Education (Director) is responsible for effectively executing goals and strategies for the Medical Education Department programs (Graduate Medical Education, Continuing Medical Education, Undergraduate Medical Education, and the Medical Library). An in-depth knowledge of ACGME and ACCME requirements and operations is required as program compliance with accrediting and regulatory agencies is critical to the success of the programs. The Director directs the administrative operations and maintains appropriate oversight and daily management of all programs in the department. He/she works collaboratively with physician leaders in medical education to establish goals for program improvement, develop policies and procedures and to guide initiatives as directed by senior leadership. Must demonstrate an understanding of the financial system within the institution, budgeting mechanisms, and the financial impact of the GME program on IME and DGME reimbursement.
Essential Duties & Responsibilities (including but not limited to):
1. Operations/Work Flow/Readiness and Accreditation
· In conjunction with the applicable leaders (Program Directors, Executive Directors, etc), provides direction and guidance for all aspects of the daily administration and management of program coordinators within the assigned divisions.
· Support an atmosphere of collegiality, mentor staff and communicate effectively regarding institutional and departmental activities.
· Maintain open communications with staff, management, program directors, residents, fellows, medical students, internal and external customers.
· Manage human resources for all programs/departments within Medical Education.
· Ensure appropriate resident data is captured for Finance Department utilization in cost report submission.
· Determine resources required to meet goals and objectives.
· Manage all recruitment, coaching and performance reviews for staff.
· Provide oversight, updates and training for residency/fellowship program coordinators.
· Support and monitor all resident activities for the institution. Ensure file documentation is current and compliant with regulatory and institutional requirements.
· In collaboration with GME Program Manager, ensure that all licensing and visa processing for residents/fellows is conducted in a timely manner and that the department staff are current on ECFMG requirements.
· Develop, oversee, implement, organize and participate in orientation sessions for new residents and fellows, and ensure resident compliance with institutional requirements.
· Oversee residency and fellowship recruitment processes.
· Manage and approve all resident, medical and AP student affiliation agreements.
Oversee UME Program management of medical student rotations and medical staff academic appointments.
· Oversee CME management of all physician CME accredited activities.
· In coordination with department/program managers, approve all contracts for legal department for review.
· Perform related duties assigned by the Chief Academic Officer and Designated Institutional Official.
2. Graduate Medical Education
· Ensure ongoing readiness for institutional and program ACGME reviews. Monitor program compliance with ACGME institutional and program requirements.
· Function as a key member of the GME Committee. Prepare interim and annual reports and maintain documents relative to GMEC meetings and accreditation.
· Serve as a resource on accreditation requirements for program directors and coordinators.
· Participate in ACGME Clinical Learning Environment Review (CLER) and accreditation initiatives and prepare programs for the institutional and program self-study and site visits.
· Develop, recommend and facilitate educational programs to ensure appropriate teaching of ACGME competencies for residents/fellows.
· In partnership with the Chief Academic Officer, Designated Institutional Official (DIO) and GME Committee, participate in policy development, facilitation of quality improvement, educational and wellness programs.
· Recommend improvements and identify support needed to maintain residency programs according to the Institutional Requirements set forth by the ACGME.
3. Continuing Medical Education
· Ensure ongoing compliance for ACCME national institutional accreditation and take leadership role in analyzing CME data and completing the accreditation self-study.
· Monitor CME activities so that they meet the needs of the physician and ancillary staff and are consistent with the CME mission and goals and those of the institution.
· Oversee CME program performance including attendee experience, financial feasibility, and outcome metrics and recommend modifications and potential new educational programs.
· Create and communicate policies and procedures and assist and educate staff.
· Function as a key member and provide oversight for the CME Committee.
· Compile annual CME overall program evaluation and approve submission of the annual program report to the ACCME.
4. Human Resources
· Hires, transfers, disciplines, terminates or initiates other personnel actions affecting staff employment.
· Develops recruitment and retention strategies with Human Resources in order to hire, retain and develop qualified colleagues.
· Promotes an atmosphere of collegiality and supports staff career growth in order to build Lahey Hospital and Medical Center into an organization of excellence.
· Functions as a role model for all Lahey Hospital and Medical Center colleagues by displaying a positive attitude and constantly adhering to organizational policies and procedures, and a professional code of ethics.
· Provides a safe environment for patients and colleagues, encouraging colleagues to contribute to problem solving and promoting best practices.
· Communicates effectively with colleagues regarding Lahey Hospital and Medical Center news/visions/goals, as well as departmental activities to ensure staff inclusion and participation as valued members of Lahey Hospital and Medical Center.
· Ensures that all annual performance appraisals are completed within the established time frame in each of the assigned areas.
· Trains and mentors staff for current assignments and development into successive career positions.
· Ensures that all colleagues in assigned areas adhere to Lahey’s compliance and mandatory education requirements.
5. Strategy and Program Development
· In conjunction with senior academic leadership (Vice President, Hospital Based Services and Academic Affairs; Chief Academic Officer; and Designated Institutional Official) sets the strategic vision of the department and executes that mission.
· Oversees all new program development across Lahey Hospital and Medical Center. (LHMC)
· Leads the strategic development and deployment of the department across LHMC
· Develops relationships and leads team building with physician leadership, senior administration and other colleagues to help achieve defined departmental and organizational strategic goals at LHMC.
· Participates in marketing and promotional initiatives within her/his assigned department, developing marketing campaigns, implementing programs and reporting on measured results.
· Directs daily operations of assigned department by translating educational vision and strategy into operational goals, objectives, workflows and
· In coordination with the assigned Finance Director, prepares departmental operational and capital budgets, developing a financial reporting structure to appropriately monitor strategic goals, financial projections and long-term forecasted development.
· Provides supervision, guidance and monitoring of staff efforts to achieve budgeted revenue and expense targets.
· Manage and approve all billing and invoice payments to external institutions for all resident rotations.
· Investigates and manages financial problem areas; proposes solutions and implements action where applicable.
· Prepares necessary financial data for new programs or businesses, including the expected return of investment to the organization.
· In consultation with Human Resources, meets equal employment/affirmative action program goals and objectives.
· Complies with federal, state and local laws and regulations as well as Lahey Hospital and Medical Center’s policies and programs.
· Leads efforts to improve colleague engagement within assigned department.
7. Health Care Knowledge, Professional Growth and Development
· Comprehensive understanding of graduate, continuing and undergraduate medical education and of the policies and guidelines of the Accreditation Councils for both Graduate and Continuing Medical Education.
· Demonstrated skills in medical education department operational, budgetary and personnel management.
· Excellent written and verbal communication skills with the ability to work collaboratively across all areas of the organization and to interact effectively with contacts outside of the institution.
· Superior problem solving and decision making skills with the ability to take action in solving problems while exhibiting sound judgment and a realistic understanding of issues.
· Strong project management skills with the ability to organize staff and/or tasks and develop action plans while being sensitive to time constraints and resource availability.
· Strong team-building skills and the ability to manage and mentor staff toward the successful achievement of established goals.
· Ability to employ strategic thinking and to implement improvements for the medical education program.
8. Organizational Requirements
· Maintains strict adherence to the Lahey Hospital and Medical Center Confidentiality Policy.
· Incorporates Lahey’s Guiding Principles, Mission Statement and Goals into daily activities.
· Complies with all Lahey Policies. Complies with behavioral expectations of the department and Lahey Hospital and Medical Center.
· Maintains courteous and effective interactions with colleagues and patients.
· Demonstrates an understanding of the job description, performance expectations, and competency assessment.
· Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
· Participates in departmental and/or interdepartmental quality improvement activities.
· Participates in and successfully completes Mandatory Education.
· Performs all other duties as needed or directed to meet the needs of the department.
· Bachelor’s Degree required (BS/BA or BSN)
· MBA/MHA or related master’s degree strongly preferred.
Licensure, Certification, Registration: None
Skills, Knowledge & Abilities:
· Excellent interpersonal and communication skills.
· Ability to effectively plan and facilitate organized and productive meetings/workgroups.
· Ability to work independently and resolve complex issues with minimal supervision.
· Ability to manage concurrent projects with competing priorities and aggressive deadlines.
· Ability to influence others at all organizational levels in project-related situations.
· Strong analytic skills in order to manipulate, interpret, and utilize data for process improvement.
· Strong PC skills including proficiency in Windows operating system and web-based office products (ex: Microsoft Office 365, Google Suite).
· In-depth understanding of context of assignments and tasks, and the ability to be flexible and adaptable to changing roles and priorities.
Experience: A minimum of 7-10 years of relevant leadership experience in the academic medical center industry. Financial management and budgeting experience also required, as is experience in developing and implementing performance improvement initiatives.
40 Hours / Day
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.