Bed Control Coordinator

Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.

Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.

About the Job

Position Summary: 

Under the direction of the Beverly Site Access Manager and Supervisor, performs functions which

include accepting phone calls from physicians, offices, and hospital ancillary areas to facilitate bed

placement of patients, maintaining an up-to-date bed board on-line, attending daily bed meetings

with Nursing has the appropriate staffing for upcoming shifts, determining when the floors have

reached a high census and notifying the Beverly Access Site Supervisor/Manager/Director of

Access Services. Trains new employees on the Epic on-line bed board and bed placement of patients.

This position also alternates with the Access Representative functions which include greeting patients,

assisting family members of patients, paging security, registering patients, verifying insurances for

eligibility and benefits, and obtaining authorizations or pre-certifications, when needed. Accepts

sick calls during the assigned shift the Bed Coordinator is working, make calls and attempts to find coverage.

Observes all health and safety requirements. Performs all other duties as assigned.

Scheduled Hours

32 hours per week, nights

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

Qualifications

Education:   Associate’s Degree in Business, high school diploma or equivalent years of experience in a professional setting

Skills, Knowledge & Abilities: Working experience with medical terminology; appropriate English usage; excellent phone skills and working with customers in person

 Experience:    Previous experience in a medical office; performing medical scheduling, or registration with medical software; even temperament; ability to handle stressful situations. Physical guidelines include ability to: walk and sit for extended periods of time; carry up to 10 pounds; push, kneel, crouch, reach, use computer; speak clearly, hear normal range of sounds; identify colors; see within normal corrected limits; drive (or get transportation). Working conditions include: standard office equipment.