Medical Secretary - Infectious Disease

Location: Beverly, MA
Job ID: 172921-1A
Date Posted: Jan 17, 2022
Category: Specialist

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Job Description

Welcome To

Welcome to Lahey Health Primary Care. With over 55 primary care practices in more than 30 nearby communities , our primary care physicians and care teams provide quality close to where our patients live or work. We have a team approach to patient care and have developed long-standing, mutually respectful relationships with local specialists at our affiliate hospitals to guide and support the most effective and efficient patient care. As part of the Beth Israel Lahey Health system, we now have the opportunity to care for even more individuals across eastern Massachusetts.

About the Job

Position Summary:  Under general supervision of the Administrative Director, assigned manager or designee, and in collaboration with physicians and other care providers, provides secretarial and administrative support to one or more individuals in a clinical environment.  Utilizes specific knowledge of medical terminology.

Essential Duties & Responsibilities including but not limited to:

 

  1. General Medical Office Functions: 
  • Maintains physician and midlevel clinic schedules on a daily/weekly/monthly basis.
  • Processes and monitors provider time away and ensures that the information is captured in all required systems.
  • Answers a high volume of telephone calls in a professional manner and takes responsibility for appropriate dispositions and follow through on all phone calls. Accurately identifies those patients requiring immediate attention and relays this information to the appropriate personnel.
  • Utilizes Lahey Clinic electronic systems in order to record thorough, and complete phone messages.
  • Electronically facilitates patient prescriptions including new, refills, faxes, and prescription preauthorizations.
  • Uses electronic systems to enter provider orders and retrieve test results.
  • Facilitates collection of outside medical records and x rays for Lahey patients and indexes paperwork for scanning process.
  • Processes forms required for insurance approvals for scheduled procedures, office visits, or tests.
  • Transcribes a variety of documents including correspondence, memos, and department/staff meeting minutes. Proofreads all documents for accuracy and completeness. 
  • In surgical departments uses electronic OR scheduling systems to view and print schedules. Monitors and track physician progress electronically.
  • Maintains provider correspondence, reports, and statistics. 
  • Makes physician travel arrangements as needed. 
  • Maintains physician curriculum vitae, bibliography and Continuing Medical Education (CME). 
  • Screens, sorts and distributes mail.
  • Operates office equipment including (but not limited to) a personal computer, Internet, voice mail, e-mail, paging systems, copy machine, transcription equipment and fax. 
  • Assists in establishing a new physician’s practice, ordering business cards, office supplies etc.

 

Scheduled Hours

32 hours per week, day shift.

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

Qualifications

 

Education:  High school diploma or equivalent.

 

Skills, Knowledge & Abilities: Medical terminology.  Proficient in standard office procedures and operation of business machines, (personal computer, fax, telephone, dictaphone, others as appropriate).  Excellent customer service and interpersonal skills; organizational skills and attention to detail.

 

Experience:     1 year related office and/or medical office experience.