Research Revenue and Billing Specialist - Per Diem / Day

Reporting to the Director of Research Administration, the Research Revenue and Billing Specialist (RRBS) will be responsible for all aspects of clinical trial revenue and patient billing.  The RRBS will work with physicians and study staff to generate billing calendars for each clinical trial and will be responsible for all charge review as patient care charges route through the patient billing system.  The RRBS will address queries from Patient Financial Services, research sponsors, and other sources and monitor and log all payments received ensuring that study accounts are kept up to date.

Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy.

Incorporate Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily activities

Comply with all Lahey Hospital and Medical Center Policies.

Comply with behavioral expectations of the department and Lahey Hospital and Medical Center.

Maintain courteous and effective interactions with colleagues and patients.

Demonstrate an understanding of the job description, performance expectations, and competency assessment.

Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.

Participate in departmental and/or interdepartmental quality improvement activities. 

Participate in and successfully completes Mandatory Education.

Perform all other duties as needed or directed to meet the needs of the department.

Education:

Bachelor’s degree in Science preferred but not required

Licensure, Certification & Registration:

 None

Experience:

Skills, Knowledge & Abilities:

• Comprehensive working knowledge of medical/hospital billing practices, billing software, health care insurance, and CMS regulations including research regulations
• Knowledge of CPT, HCPCS, ICD-9 and ICD-10 coding principles.
• Thoroughly proficient in data entry using a pc and a variety of electronic systems, including Microsoft Excel. 

• Ability to read, analyze and interpret financial reports.
• Ability to define problems, collect data, establish facts and draw conclusions, and make sound recommendations.
• Capacity to analyze and think creatively and weigh alternatives.
• Ability to deal with conflict successfully and attain resolution
• Demonstrates attention to detail.
• Demonstrates excellent organizational skills.
• Demonstrates skills with multitasking 
• Demonstrates the ability to work independently and as part of a team.
• Demonstrates flexibility in the face of shifting priorities/workflow.