Intake Administrative Associate

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Location: Watertown, MA
Job ID: 172839-1A
Date Posted: Apr 13, 2022
Category: Support

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Job Description

Welcome To

Welcome To Beth Israel Lahey Health at Home. Our team provides high-quality home care and hospice services by partnering with physicians, hospitals and skilled nursing facilities to provide specialized care to patients in the comfort of their own home. Our team of nurses, therapists (physical, occupational, and speech), medical social workers, and home health aides work together to devise and implement a compassionate care plan that is expressly tailored for each patient.

About the Job

The Intake Administrative Associate (IAA) works in a supportive role to the Intake department and other management personnel as assigned. This role assists in various administrative clerical functions and in the processing of demographics for EMR charts, active patient orders and communication with other departments regarding patient status changes/updates. The IAA also assists in typing a variety of documents, creating communications emails for internal/external partners, preparing reports, as well as participating in special projects when needed.

Full time - 40 hours per week - this position is based in a Woburn office.

Minimum Qualifications:


  • Associate‚Äôs degree preferred or High School diploma with additional training and experience equivalent to AS degree.

Licensure, Certification & Registration:

  • N/A


  • Proficiency with MS Office, including Word, Excel, and Power Point preferred.

Skills, Knowledge & Abilities:

  • Proven organizational skills and previous experience working in a detail-oriented position.
  • Demonstrated customer service and strong interpersonal and communication skills including the ability to interface well with other departments in a timely and professional manner.
  • Ability to work independently or as part of a team on multiple and varied tasks/assignments.
  • Attention to detail; accuracy and ability to multi-task and prioritize tasks.
  • Ability to cross-train into other office functions as needed.

Benefits offered for any position with over 20 scheduled standard hours:

  •  Voluntary Insurance choices for Medical, Dental, Vision, Disability, Life, Auto and Home, and Pet Insurance available
  • Lahey Outpatient Pharmacy Benefits
  • 403B
  • Paid Time Off or (PTO)
  • Tuition Assistance for 20 hours or more per week after 1 year of continuous benefits eligible employment  

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.