FIRSTeam Therapeutic Family Mentor

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Location: Beverly, MA
Job ID: 172808-1A
Date Posted: Sep 15, 2022
Category: Clinical Support

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

New Increased Competitive Pay Rates 

Sign-on bonus up to $3,000 (prorated for part-time) 

Sign-on bonus up to $3,000 (prorated for part-time) 

The FIRSTeam Therapeutic Family Mentor is a qualified paraprofessional providing case management and skill-building services as part of a two person team to families referred for support and stabilization via a contract with the Department of Children and Families (DCF). The Mentor works with the MA level FIRSTeam clinician to provide services via a team approach over a short term treatment episode lasting an average of 3-6 months. Goals are identified and progress is reviewed in a collaborative process between the family, DCF and FIRSTeam.


  • Essential Functions/Key Responsibilities:
  • Provides structured one-to-one, strength-based support services to eligible youth and caregivers for the purpose of addressing daily living, social, safety and communication needs.
  • Attendance at minimum weekly 1:1 supervision and other supervision/meetings as requested; checks agency email daily and is available by phone during the day; keeps essential program tracking logs up to date; submits required paperwork as scheduled and requested; conducts satisfaction surveys as needed.
  • Carries a caseload to provide counseling and mentoring, multiples times per week, as assigned by the Department of Children and Families in conjunction with a licensed clinician and delivers services via a team approach. Accommodates emergency referrals from DCF by supporting outreach within 24 hrs of receipt of referral.
  • Collaborate, as appropriate, with DCF, other providers and natural supports of families served.
  • Must uphold and practice a strength-based, trauma-informed perspective when working with youth and families
  • Afternoon/evening hours are required. Situations may arise where staff may need to schedule and hold appointments on weekends based upon the needs of the families served. Exempt staff are required to be available by telephone from 8 a.m. to 8 p.m. during the business week.
  • Other related duties as assigned.


  • Bachelor-level counselors/paraprofessionals must have a bachelor’s degree in a human services field from an accredited academic institution and one (1) year of relevant experience working with families or youth

Part Time 30 hours – Afternoons & Evenings

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.