Location: Arlington, MA
Job ID: 172706-1A
Date Posted: Jun 22, 2022
Welcome to Lahey Health Primary Care. With over 55 primary care practices in more than 30 nearby communities , our primary care physicians and care teams provide quality close to where our patients live or work. We have a team approach to patient care and have developed long-standing, mutually respectful relationships with local specialists at our affiliate hospitals to guide and support the most effective and efficient patient care. As part of the Beth Israel Lahey Health system, we now have the opportunity to care for even more individuals across eastern Massachusetts.
About the Job
Under the general direction of the Manager of Registration and Scheduling, oversees and coordinates the daily operations of registration, cash controls for co-payment collection and clerical activities to ensure performance of departmental personnel in keeping with institutional and departmental objectives and standards.
Principal Duties and Responsibilities:
Communication of Information
Interaction with Customers
Oversees multiple clerical functions, which assure a smooth flow of activity in the ED:
Education: Junior college or equivalent education and experience.
Licensure, Certification, Registration: Not applicable.
Skills: Windows knowledge, completion of medical Terminology class and excellent customer service skills.
Experience: Minimum of 3 years’ experience in a lead position in a fast paced environment, preferably in an area dealing with money/controls. Interpersonal skills are necessary to effectively lead assigned staff and interact with all levels of staff both within the hospital and with outside agencies. Must have excellent written and verbal communication skills and customer service driven/focused. Analytical skills to problem solve. Detail oriented to follow through on any special projects and the ability to work independently in a busy hectic environment.
Preferred Qualifications: Knowledge around cash controls, customer service training, and medical terminology and PC knowledge with strong apprehension of windows.
DAYS/ 40 HOURS/ ARLINGTON
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.