Admin Assistant, Central Scheduler

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Location: Salem, MA
Job ID: 171968-1A
Date Posted: Dec 17, 2021
Category: Specialist

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services. Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

The Ambulatory Division with Beth Israel Lahey Health Behavioral Services (BILHBS) consists of several Community Behavioral Health Clinics that serve a diverse clientele in a variety of office-based and outreach-based settings. Our outpatient clinics aim to support children, adolescents, adults, families & couples with mental health and substance use disorders through counseling and therapy sessions and other group programming activities. Services include an addiction day treatment program, driver alcohol education & repeat offender programs, court evaluations, medication clinics and more.

The Central Scheduler is responsible for ensuring accessibility to services, managing clinician schedules to maximize availability, assist clinicians with maintaining productivity standards, and enhance patient care. This position is designed to support management with statistical information required to ensure fiscal viability in addition to exposing program challenges. The Central Scheduler position is a unique opportunity for an analytical thinker who wants to make a difference in the behavioral health field by ensuring seamless access to services.

 The Central Scheduler's Responsibilities Are:

  • Maintains scheduling of clinician appointments, meetings and time off.
  • Oversees waitlist & coordinates appointment cancellation/rescheduling process.
  • Generates clinician schedule reports daily & supports management with various reports to support clinical staff and the program.
  • Conducts review of clinician schedules for inefficiencies, ensuring fiscal viability and exposing program challenges.
  • Continually looks for ways to effectively use time and resources to deliver quality outcomes.


  • High school diploma or general education degree (GED) required.
  • A minimum of 1 year experience in a related field is preferred.
  • Experience with Excel, Word, and electronic health records preferred.


Monday-Friday (8:30am-5:00pm)

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.