Location: Winchester, MA
Job ID: 171945-1A
Date Posted: Nov 12, 2021
Welcome to Winchester Hospital, part of Beth Israel Lahey Health. Winchester Hospital was the first hospital in Massachusetts to earn Magnet recognition, the American Nurses Association’s highest honor for nursing excellence, three times. It has since received the recognition a fourth time. As the northwest suburban Boston area’s leading provider of comprehensive health care services, the 229-bed facility provides care in general, bariatric and vascular surgery, orthopedics, pediatrics, cardiology, pulmonary medicine, oncology, gastroenterology, rehabilitation, radiation oncology, pain management, obstetrics/gynecology and a Level IIB Special Care Nursery.
About the Job
Contributes to Winchester Physician Associate’s (WPA) mission by educating patients and their family members regarding their insurance and streamlining the referral process. This administrative/customer service staff position will have an impact on patient and physician satisfaction by providing empathetic and efficient communications to smooth the insurance claim process.
Required: High school diploma or equivalent required.
Required: At least two (2) years medical office or healthcare billing experience.
Skills. Knowledge of medical terminology.
Effectively in English with patients, visitors and fellow members of the team.
OTHER JOB REQUIREMENTS:
On-call Requirement: N/A
Schedule Requirements: Schedule may vary based on practice and/or physicians’ needs.
Travel Requirements: N/A
Consistent with the PROMISE principles and inherent in a healthcare environment, employees must be flexible in meeting patients’ and the practice’s needs. While the list below describes the primary functions of this job, all employees of WPA need to recognize that an essential element of their job is the ability to respond to unanticipated and/or changing situations. This may result in assuming responsibilities or tasks which are not on this list.
As part of the practice team, this position:
Referral type, and knowledge of which referrals must be sent to provider. Maintains thorough
Knowledge and understanding of health care delivery systems with special expertise in the
Area of referral management for managed care providers and specialists.
DEPARTMENT SPECIFIC JOB FUNCTIONS:
Workload and/or to recognize experience and/or performance.
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.