Assistant Nurse Manager

Location: Burlington, MA
Job ID: 171894-1A
Date Posted: Nov 11, 2021
Category: Nursing

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Job Description

Welcome To

Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.

About the Job

Under the general direction of the Nurse Manager the Assistant Nurse Manager (ANM) practices within the Lahey Clinic Professional Practice Model, MA State nurse Practice Act and ANA Standards of Practice and Code of Ethics. The ANM Supervises and coordinates the delivery of patient care on assigned unit. Assumes full management responsibility in the absence of the Nurse Manager, which includes communicating policies, effectively recommending salary actions, evaluating staff job performance and counseling staff. 


Areas of responsibility include: 

  • Clinical practice 

  • System coordination

  • Quality improvement

  • Human resource management

  • Unit budget

  • Professional growth 

  • Self-improvement

The Assistant Nurse Manager provides care directly and indirectly to patients and in collaboration with other health care team members. The ANM maintains a current level of knowledge with leadership skills as defined by nursing specialty organizations, complies with all regulations and standards of regulatory and accrediting bodies, and is currently licensed in the state of Massachusetts as a registered nurse.

Essential Duties & Responsibilities: including but not limited to:


Clinical Practice: Ways in which nurses come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information, and to respond in concerned and involved ways. 

  1. Develops, implements, and assures compliance with Nursing Practice Guidelines.

  1. Encourages staff participation on Shared Governance Councils, nursing committees, and organization committees.

  1. Maintains and displays knowledge of current professional/clinical issues and uses evidence based resources to implement necessary changes in the delivery of nursing care.

  1. Collaborates with leadership team to provide opportunities for staff development. i.e.: 

  • Participation in nursing research.

  • Certification in nursing field

  • Participation in professional organizations.

  1. When providing direct patient care, the ANM demonstrates the knowledge and skills necessary to provide expected standards of care.

  2. Determines staff assignments based on patient acuity and staff skill mix.


SYSTEM COORDINATION: In collaboration with the Nurse Manager

  1. Links departmental goals to organization’s mission and goals.

  1. Works collaboratively to solve problems, improve processes, and integrate services within the department and with other departments.

  1. Supports new ideas and changes within the department by actively participating and contributing.

  1. Demonstrates flexibility in meeting demands of the department.

  1. Organizes and prioritizes work to meet deadlines.

  1. Develops effective communication methods to keep staff and others informed about activities of the organization and department.

  2. Facilitates patient flow utilizing necessary computer applications in conjunction with the Nursing Supervisor


  1. Monitors compliance to regulatory criteria and standards of care.

  1. Reviews outcome measures and works collaboratively with staff and leadership team to improve patient outcomes. Ie: National Database of Nursing Quality Indicators (NDNQI) and Core Measures

  1. Collaborates with multi-disciplinary teams to:

  • Comply with regulatory standards

  • Improve patient satisfaction

  • Improve patient outcomes

  • Identify, assess, measure and systematically improve important processes and activities.


  1. Works collaboratively with the Nurse Manager to recruit hire and retain qualified personnel.

  1. Participates in the performance appraisal process as assigned. 

  1. In collaboration with the leadership team, assures appropriate orientation, competence assessment, in-service training and continuing education for all staff.

  1. Fosters staff development by assisting them to identify goals and appropriate opportunities for learning.

  1. Encourages creativity and celebrates staff accomplishments.

  1. Promotes an environment that is sensitive to the diverse needs of the patients and employees.

  1. In conjunction with the Nurse Manager, coaches and supports staff by removing barriers and addressing issues.

  1. Actively participates in staff meetings.

  1. Communicates staffing concerns to Nurse Manager and/or Associate Chief.

  2. Delegates work appropriately and provides direction and guidance to nursing and support staff.

  3. Coordinates the scheduling and staffing of the unit.



  1. Develops and implements cost effective staffing patterns.

  1. Uses resources effectively to provide high quality cost effective services.

  1. Promotes staff awareness of hospital cost and assists the Nurse Manager with maintenance of the unit budget.

  1. Maintains ANSOS daily to ensure accurate staffing patterns for payroll purposes.

  1. Manages expenses and identifies areas of potential cost savings.


  1. Pursues self-awareness, actively seeks feedback, accepts constructive criticism, and modifies behavior accordingly.

  1. Engages in professional development activities such as education, participating in professional associations, or other appropriate activities.

  1. Maintains necessary continuing education requirements for license, certifications and enhancements.

  1. Maintains own educational record.

  2. Supports Lahey Clinics commitment to community based activities both within the Lahey community and beyond.


  1. Incorporates Lahey Clinic Guiding Principles, Mission Statement and Goals  into daily activities.  

  1. Complies with all Lahey Clinic Policies. 

  1. Complies with behavioral expectations of the department and Lahey Clinic.

  1. Maintains courteous and effective interactions with colleagues and patients.

  1. Demonstrates an understanding of the job description, performance expectations, and competency assessment.

  1. Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.

  1. Participates in departmental and/or interdepartmental quality improvement activities.

  1. Participates in and successfully completes Mandatory Education.

  1. Performs all other duties as needed or directed to meet the needs of the department.


Minimum Qualifications:


Education: Graduate of a state approved/accredited School of Nursing.


Licensure, Certification, Registration:  Current licensure to practice professional nursing in the Commonwealth of Massachusetts. Life Support Certification: BLS


Skills, Knowledge & Abilities:     

    Clinical Skills/Technical Knowledge

  1. Demonstrates the necessary clinical competence in area of nursing practice.

  2. Excellent interpersonal and organizational skills.

  3. Basic computer skills.

Experience:    Minimum of three years acute care nursing experience. 


40 Hours / Day

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.