Mgr Laboratory Quality Control

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Location: Beverly, MA
Job ID: 171891-1A
Date Posted: Dec 15, 2021
Category: Clinical Professional

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.


Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.


About the Job

Position Summary:

Develops, plans, directs, coordinates and controls all activities of the Section to ensure the efficient operation of that section that meets and exceeds the customer's expectation. Ensures that all activities are conducted in accordance to acceptable clinical technology, administrative policy, regulatory and accreditation requirements and medical ethics. Assumes responsibility for the creation of fiscally sound section's salaries, supplies and capital equipment budgets and the monitoring for any and all expense variances. Investigates and recommends new/replacement instrumentation to Administrative Director and Medical Director. Acts as a liaison between customers and the laboratory to promote increased customer satisfaction with laboratory services by both successfully answering inquiring/resolving problems and by presenting a positive, professional image. Provides leadership in the management of Human Resouces including, but not limited to:  The hiring, counseling and evaluation of employees in the section. Creating work schedules, developing applicable education and enrichment programs and conducting regular staff meetings. Demonstrates ablility and initiative to problem solve with employees and other managers/supervisors. Develops and implements the Quality Improvement plan of the section and ensures the timely submission of CBI monitors and recommendations for improvement to the Administrative Director. Serves as representative to hospital committees as required or requested. Performs applicable IS procedures including, but not limited to: Test dictionary, editing, interface reliability and accuracy, and interacting with IS and software vendor for the resolution of problems or implementation of enhancements. As assigned, responsible for call on weekends and holidays.

Scheduled Hours

40 hour exempt position

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.



Baccalaureate degree in a biological or physical science or Medical Technology training and have at least six years of current laboratory training or experience OR. Have previously qualified or could have qualifies as a General Supervisor under 42 CFR 493.1427 of the Federal Regulations published March 14, 1990 (55 FR 9538) on or before February 28, 1992 and have a least six years of current laboratory training and experience.  Certification/License: MT (ASCP); MT (HS), CLS (NCA), M (ASCP) OR EQUIVALENT