Office Manager - Center for Healthy Aging

Location: Danvers, MA
Job ID: 170597-1A
Date Posted: Sep 15, 2021
Category: Professional

Save Job Job Saved

Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.


Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.


About the Job

Position Summary:

This position will be responsible for all day to day administrative operations in the center. Focusing on the implementation of strategic business initiatives, the position will be responsible for establishing and managing business related priorities, reviewing operational issues to identify opportunities for improvement and initiating new systems/programs to address these opportunities. Additional specific responsibilities will include the following:


  • Management/supervision, training, and scheduling of the administrative staff.
  • Oversee billing, charges, budget and purchasing.
  • Working closely with all providers in the Center to schedule clinic time and allocate operational resources including rooms, staff, etc.
  • Works closely with all department services and the medical staff to insure quality patient care.
  • Coordinates monthly interdisciplinary team meetings for all pain center providers.
  • Service excellence/customer service.
  • Patient flow/efficient processing.
  • Revenue cycle management including charge capture/entry.
  • Readily participates in daily clinic activities and performs/covers staffing shortages in times of need.
  • Serves as the marketing/communications leader.
  • Coordinates and implements planning to review operational goals and objectives.
  • Accountable for creating a culture of compliance, ethics and integrity.
  • Maintains knowledge of and assures departmental compliance with policies and procedures, and applicable regulatory requirements and accreditation standards.
  • Responds appropriately to observed fraud or abuse.
  • IT/EMR Clinic leader

Scheduled Hours

40 hour exempt position.   This position is located at Lahey Outpatient Center, Danvers, MA

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.


Education/Experience:  Bachelor’s degree in business, or health care administration with a minimum of 5 years of recent experience coordinating operations for outpatient clinics.