Child Service Coordinator - Tewksbury Hart House

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Location: Tewksbury, MA
Job ID: 170656-1A
Date Posted: Feb 17, 2022
Category: Clinical Support

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

  • New Increased Competitive Pay Rates 

  • Benefits that start day One! 

Under the direction of the Program Director assumes responsibility for the daily operation of the children services. Responsibilities include interviewing child care staff, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


  • Provides child care during groups, commitments and other meetings.  
  • Monitors parents and children's communication to promote a nurturing relationship.
  • Organizes and participate in regular family and children activities that are designed to encourage recreation between parents and children.
  • Facilitates a weekly parenting group.
  • Provides supervision to the childcare specialist.
  • Refers families to appropriate service such as Early Intervention, In-home Therapy, children’s counseling and other services as necessary.
  • Develops resources for children of all ages in the surrounding communities, i.e., summer camp, teen programs.
  • Attends weekly staff meeting, treatment team meeting, and in-service training.
  • Works with the clinical director, family therapist and parents to develop a family treatment plan.
  • Ensures that the educational needs of the children in the program are being met and attends all educational meetings with parents.
  • Acts as a liaison between the program and the Department of Children and Families.
  • Documents all children information and maintain a record for each child.
  • Complies with all agency policies and procedures.
  • Other related duties as assigned.

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs.


  • Bachelor's Degree in Early Childhood Education, Special Education, Psychology, or a related field. A minimum of 3 years’ experience working directly with families and some experience working with families with substance use disorders is recommended. Certification in CPR and First Aid required.
  • Must demonstrate ability to relate to a substance abuse treatment population in a sensitive manner
  • An interest and willingness to work in a multicultural setting and must share a customer service orientation.
  • Identifies and resolves problems in a timely manner
  • Uses reason even when dealing with emotional topics.
  • Manages difficult or emotional client situations
  • Responds promptly to client needs and maintains confidentiality.

Full Time 40 hours - Days


About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.