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Location: Beverly, MA
Job ID: 170413-1A
Date Posted: Sep 20, 2021
Welcome to Lahey Health Primary Care. With over 55 primary care practices in more than 30 nearby communities , our primary care physicians and care teams provide quality close to where our patients live or work. We have a team approach to patient care and have developed long-standing, mutually respectful relationships with local specialists at our affiliate hospitals to guide and support the most effective and efficient patient care. As part of the Beth Israel Lahey Health system, we now have the opportunity to care for even more individuals across eastern Massachusetts.
About the Job
Functions as a primary resource for transition of new patients to the office which includes but is not limited to responding to telephone inquiries and outreach to patient panel for scheduling and follow-up; verification of demographics and insurance. Also does confirmation outreach to ensure that patient is aware of change in appointment location. Verifies that accurate patient information is collected. Makes patients are made aware of office policies. Provides information regarding referrals as needed and enters telephone encounters for patient referral requests and patient prescription refill requests. Printing, scanning, faxing patient documents as needed. Practice Daily schedule review. Applies standard office policies and protocols to daily work flow.
DAYS / FULL TIME TEMP