Location: Burlington, MA
Job ID: 170398-1A
Date Posted: Oct 22, 2021
Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.
About the Job
Under the general direction of the Nursing Excellence Program Director provides quality, safety, patient experience and informatics support for the planning, implementation, and coordination of both the assigned service line and the ANCC Magnet Recognition Program. This position will work closely with leadership and frontline colleagues to support the transformation and translation of evidence based, safe care through the use of data. This position will provide expert consultation, coordination, and leadership of processes related to clinical quality, safety, patient experience and informatics. This position will develop and maintain a collaborative and comprehensive quality, safety, and patient experience program with input from the ACNO of quality and safety and the ACNO of the assigned leadership team. This QS specialist will partner with the quality department on specific initiatives to ensure that LHMC remains a leader in meeting or exceeding publicly reported national and regional standards and benchmarks. (e.g., national patient safety goals, Leapfrog standards, TJC Core Measures, DPH, & CMS)
40 Hour: Days
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.
Essential Duties & Responsibilities: including but not limited to:
Participate in selection and implementation of Performance Improvement (PI) initiatives and Clinical Information systems for assigned service line
Defines the structure, process and outcome indicators for quality improvement, safety initiatives, and patient experience initiatives.
Act as an internal consultant for assigned service line for all levels of the facility (frontline colleagues through senior leadership)
Assist in policy, process or practice guideline, protocol design, data collection, data analysis, data reporting and feedback to support research, EBP, PI, and QI in the pursuit of quality and safety with patient care
Partner with the quality department and/or service line on specific initiatives to ensure that LHMC remains a leader in meeting or exceeding publicly reported national and regional standards and benchmarks. (e.g., national patient safety goals, Leapfrog standards, TJC Core Measures, DPH, & CMS)
Develops action plans to meet regulatory requirements or identified patient safety and experience needs.
Participate in decisions regarding technology platform and interoperability that supports and enhances patient care
Build and design electronic reports for use & display within service line
Link departmental goals to organizations mission and goals.
Facilitates user support and participation in performance improvement initiatives.
Evaluates the impact information technology has on end user workflow and/or patient care
Promotes staff use of technology in a manner consistent with patient safety and confidentiality.
Partner with service line stakeholders to support initiatives
Minimum Qualifications: BSN Required, MSN or specialty training preferred (e.g. LEAN, Six Sigma)