Sr Case Manager - Addiction Treatment Services

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Location: Tewksbury, MA
Job ID: 170370-1A
Date Posted: Sep 30, 2021
Category: Clinical Professional

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.

 

About the Job

 

The Hart House is a long-term residential recovery home providing a 24 hour structured rehabilitative environment for pregnant and/or parenting women recovering from drug and/or alcohol addiction. The program aims to provide women with the skills necessary to maintain their sobriety and the education, skills, and guidance to be effective, nurturing parents. Services include individual, family, and group therapy, parenting education and more.

Responsible for the day-to-day clinical oversight of the program to ensure quality patient care that is consistent with regulatory agency standards and evidence-based approaches to addictions treatment.

  • Provides weekly supervision and crisis consultation as needed, case managers and interns including monitoring case load and assigning new clients as appropriate. Assures development of crisis response plan for clients as needed.
  • Reviews all clinical documentation on a quarterly basis to assure full compliance with Federal, State, and Program regulations and stipulations. Oversees Quality Assurance program.
  • Provides regularly scheduled supervision to program clinical staff, reviewing group dynamics and developing strategies to maximize client continuation and compliance. Develops in-service training for clinicians.
  • In collaboration with the Program Director, conducts ongoing review of the clinical program design and implements recommendations for improvement.
  • Works with clients whose complexity requires increased administrative/clinical intervention and assessment of a Master’s level clinician.
  • Participates in the hiring and scheduling of staff as assigned. Provides performance guidance and disciplinary intervention as needed for Case Managers.
  • Attends and participates in Leadership Team meetings, Program Team meetings, Clinical Supervision meetings, and other meetings as required.
  • Other duties as assigned.

 

QUALIFICATIONS:

Bachelor’s degree in social work or related field and training in substance abuse treatment preferred.

Must demonstrate ability to relate to a substance abuse treatment population in a sensitive manner, an interest and willingness to work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics. Manages difficult or emotional client situations; Responds promptly to client needs and maintains confidentiality.

Computer literate in standard desktop applications such as Windows, Word, and Excel.

Full Time 40 hours - Days

 

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.