Senior Patient Access Rep

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Location: Beverly, MA
Job ID: 170128-1A
Date Posted: Sep 29, 2021
Category: Support

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.


Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.


About the Job

Position Summary:

Under the direction of the Director, Manager and/or Supervisor of Patient Access services, performs functions which include greeting patients, assisting family members of patients, paging security, registering patients, verifying insurances for eligibility and benefits, and obtaining authorizations or pre-certifications when needed. Includes the collection and/or notification of any out of pocket payments the patient may owe for insurance co-payments or deposits for the services rendered, if applicable. Rotates weekends & holiday on-call, covers or finds coverage if needed. Performs QA on other staff members within their respective areas in a effort to eliminate registration errors. Trains new employees on the day-to-day operations of their respective areas. Observes all health & safety requirements.

Scheduled Hours

35 hours per week, day shift.

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.



High School Graduate required. Advanced education preferred. Five years experience in a healthcare setting in scheduling. Typing speed of 50 WPM, CRT experience and medical terminology required. Third party payor knowledge and insurance background required.