Supervisor Transport Service Center

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Location: Beverly, MA
Job ID: 169917-1A
Date Posted: Oct 14, 2021
Category: Support

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.


Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.


About the Job

Position Summary:              

Works closely with the Director of Support Services and Manager of Maintenance and Trades to coordinate all activities related to maintaining the smooth flow of assignments and equitable distribution of responsibilities for Central Services by fielding inquiries for services.  Maintains necessary records, and files related to assignments and service requests using computerized information systems.  The position reports to the Director of Support Services primarily and matrix reporting to Manager of Maintenance.

Scheduled Hours

40 hours per week, day shift.

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.


Supervisory Responsibilities:

  • The supervisor promotes a free-flow of information & communication throughout the department. Provides the information people need to know to do their jobs. The supervisor expresses self clearly, succinctly & with impact, both verbally, & in writing, with individuals.
  • The supervisors understands the relationship between own work & organizational success. The supervisor understands and interprets organizational financial data and has the ability to make positive decisions based on operational information / data available.
  • The supervisor focuses the efforts of the department on continually anticipating, discovering, meeting & exceeding internal & external customer needs. Readily adjusts priorities to respond to pressing & changing customer demands.  Establishes clear directions to staff and sets stretching objectives. Recognizes and distributes workload according to competency.  Organizes work in a well-planned manner. The supervisor staffs the department by identifying and hiring candidates with the competencies, skills & knowledge needed in the workforce. Ensures retention of high-caliber staff by ensuring the CREATE model is in place and practiced.
  • The supervisor personifies high standards of honesty, integrity, trust, openness, fairness & compassion and instills mutual trust & confidence through personal example. Models & reinforces the organization’s key values in the pursuit of organizational CREATE philosophy.
  • Effectively & efficiently utilizes human, capital & intellectual resources to achieve strategic goals. Prioritizes tasks effectively to meet deadlines & enhance operational & personal productivity. The supervisor can orchestrate multiple activities at once to accomplish a goal.
  • Has the operational, functional, and knowledge to achieve performance and business standards at a high level. The supervisor is recognized as an expert in his/her field and shares knowledge and skills in order to improve the effectiveness of the organization.



  • Must be able to read, write and speak English.
  • Must be have basic knowledge and ability to use micro soft word doc, excel spread sheets, power point, and windows based programs as assigned.
  • High School education required, College Education preferred
  • Good writing, verbal skills and interpersonal skills
  • Ability to be a leader.
  • Ability to work in fast-paced environment.
  • Well-developed telephone skills
  • Has good working knowledge of system logistics and reporting.
  • Must have organizational skills in recordkeeping and filing functions.
  • Must be able to quickly assess situations and make sound decisions