Location: Burlington, MA
Job ID: 169911-1A
Date Posted: Sep 29, 2021
Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.
About the Job
Under the general direction of the Director of Nursing Excellence provides quality, safety, patient experience and informatics support for the planning, implementation, and coordination of both the assigned service line and the ANCC Magnet Recognition Program. This position will work closely with leadership and frontline colleagues to support the transformation and translation of evidence based, safe care through the use of data. The Data Management Coordinator collects healthcare data to aid in the development of performance dashboards, balanced scorecards, and ad-hoc reports. The Data Management Coordinator serves as the subject matter expert of the data repositories available within the organization by obtaining an in-depth understanding the National Database of Nursing Quality Indicators (NDNQI), MHA Patient Care Link, Vizient, Excel, Press Ganey and Prevalence Day. The Data Management Coordinator acts as the operational owner for nursing specific metrics, utilizing data to support, manage, and sustain both operational and improvement activities within the department as assigned.
Essential Duties & Responsibilities including but not limited to:
Utilize applications to provide and apply quality assurance processes for data submissions prior to transmission to business partners.
Apply sound data collection and data management practices in order to support operational programs and improvement projects within the Division of Nursing. .
Analyze data, including monthly key performance indicators, and identify early trends that illustrate opportunities to implement process improvement initiatives.
Actively review and suggest improvements to current or planned systems and processes based on your knowledge of healthcare data.
Perform various ad-hoc analyses to drive business decisions across the organization.
Responsible for identification and analysis of errors/inconsistencies in the data and provides timely resolutions.
Work with operations to resolve any data discrepancy related to user input, user error, or poor source system design.
Professional Growth / Self Improvement:
Maintains current knowledge of trends and advances in the field of nursing and healthcare data management.
Progressive knowledge in finance, quality/safety, patient experience, professional development and employee engagement.
Pursues self-awareness, actively seeks feedback, accepts constructive criticism, and modifies behavior accordingly.
Engages in professional development activities such as education and leadership development, participation in professional associations, or other appropriate activities.
Identifies knowledge gaps and takes appropriate courses or seminars to improve understanding.
Identifies internal resources as sources of expertise to achieve learning goals.
Maintain strict adherence to the Lahey Health Confidentiality policy.
Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
Comply with all Lahey Health Policies.
Comply with behavioral expectations of the department and Lahey Health.
Maintain courteous and effective interactions with colleagues and patients.
Demonstrate an understanding of the job description, performance expectations, and competency assessment.
Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
Participate in departmental and/or interdepartmental quality improvement activities.
Participate in and successfully completes Mandatory Education.
Perform all other duties as needed or directed to meet the needs of the department.
Education: Associate Degree required or Healthcare Certification
Licensure, Certification & Registration: None
Maintains strict adherence to the LHMC Confidentiality Policy.
Incorporates Lahey Clinic Guiding Principle, Mission Statement and Goals into daily activities.
Complies with all LHMC Policies.
Complies with behavioral expectations of the department and LHMC.
Maintains courteous and effective interactions with colleagues and patients.
Demonstrates an understanding of the job description, performance expectations, and competency assessment.
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
Participates in departmental and/or interdepartmental quality improvement activities.
Participates in and successfully completes Mandatory Education.
Performs all other duties as needed or directed to meet the needs of the department.
Minimum Required Qualifications:
Knowledge, Ability and Skill:
Knowledge: Understands the field of healthcare as a whole. Knowledge of Google’s services such as Docs, Sheets etc. Proficiency in Microsoft office, especially Excel.
Ability: Ability to deal effectively and tactfully with internal and external customers; ability to communicate effectively with co-workers. Able to work effectively in a multi-tasking environment. Ability to work as part of a team. Eager to meet or exceed objectives and take on more responsibility. Ability to communicate results to management in a fast paced environment.
Skill: Skill in all of the above listed tools and equipment. Excels at research, possess excellent presentation skills.
40 Hours Days
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.