Location: Winchester, MA
Job ID: 169540-1A
Date Posted: Aug 26, 2021
Welcome to Winchester Hospital, part of Beth Israel Lahey Health. Winchester Hospital was the first hospital in Massachusetts to earn Magnet recognition, the American Nurses Association’s highest honor for nursing excellence, three times. It has since received the recognition a fourth time. As the northwest suburban Boston area’s leading provider of comprehensive health care services, the 229-bed facility provides care in general, bariatric and vascular surgery, orthopedics, pediatrics, cardiology, pulmonary medicine, oncology, gastroenterology, rehabilitation, radiation oncology, pain management, obstetrics/gynecology and a Level IIB Special Care Nursery.
About the Job
High School Diploma or equivalent
Some clerical experience or experience in a healthcare setting.
1 year of completed college may be considered in lieu of relevant experience.
1 year of admitting or billing
For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.
Strong customer service/relations skills
Ability to work independently with minimal supervision
As part of the Winchester Registration team, this position:
Greets patients and others timely and in a manner that is respectful and empathetic. Answers the phone in the same manner.
Interviews patients or designees to accurately and comprehensively collect patient demographic and insurance information and enters into the hospital’s informational system. For existing patients, verifies patient identifier to ensure the correct medial record is retrieved.
Researches patient insurance plan using Web software and verifies insurance eligibility
Collects co-payments when appropriate and required.
Answers common, non-clinical/complex questions and escalates questions as appropriate. Provides general information regarding the Hospital.
Prints admissions/registration paperwork and obtains patient’s or designee’s signature.
Enters official discharge into the system.
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.