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Location: Lexington, MA
Job ID: 168640-1A
Date Posted: Sep 8, 2021
Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.
About the Job
Under the general direction of the Manager of Registration and Scheduling, oversees and coordinates the daily operations of the lobby/ registration, cash controls for co-payment collection and clerical activities in the main Hospital Lobby to ensure performance of departmental personnel in keeping with institutional and departmental objectives and standards. Schedule staff to maintain adequate coverage of all areas of the lobby; orient and evaluate staff members; serves as a liaison to physicians, nursing and ancillary departments addressing problems and meeting and exceeding patients needs.
Essential Duties & Responsibilities including but not limited to:
Education: Junior college or equivalent education and experience.
Licensure, Certification, Registration: None required
Skills, Knowledge & Abilities: Windows knowledge, completion of medical Terminology class and excellent customer service skills.
Experience: Minimum of 3 year’s experience in a lead position in a fast paced environment, preferably in an area dealing with money/controls. Interpersonal skills are necessary to effectively lead assigned staff and interact with all levels of staff both within the hospital and with outside agencies. Must have excellent written and verbal communication skills and customer service driven/focused. Analytical skills to problem solve. Detail oriented to follow through on any special projects and the ability to work independently in a busy hectic environment.
40 Hour / Day
Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.