Case Manager PHO

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Location: Beverly, MA
Job ID: 168149-1A
Date Posted: Aug 18, 2021
Category: Nursing

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.


Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.


About the Job

Position Summary:

Provides care management support to the primary care physicians focusing on the high risk, high cost, and chronic condition patient population. Collaborates with the primary care team to develop action plans on their high risk patient population through care coordination, patient education and resource support while enhancing care transitions across the continuum of care. Responsibilities include working with physicians, patients, families, and the multidisciplinary team in the acute care, rehab, skilled nursing facility, homecare, community and physician practice setting to optimize quality and efficiency outcomes; and decrease total medical expenses. Assesses, plans, implements, coordinates, monitors and evaluates options and services to meet the individual patient needs. Works closely with the primary care physician and patient to develop collaborative care plans to improve self-management of chronic condition utilizing evidence-based best practice standards. Builds relationships with the patient through use of motivational interviewing techniques to promote engagement in healthy behavior. Utilizes creative problem solving skills to deal with complex care coordination needs in developing a patient-centered care plan.

Scheduled Hours

40 hours per week, day shift.

About Us

Beth Israel Lahey Health is dedicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve.  Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health.  Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.



RN with BSN and 5 years minimum of both case management and nursing experience. Excellent clinical, interpersonal and communication skills. Must be able to work collaboratively with other healthcare professionals as well as independently. Experience with coaching while working with the chronic, complex population in a physician management service organization is desirable. Must be proactive, assertive, and possess creative problem solving skills. Experience in managed care, medical home or integrated case management environment is preferred. Must be proficient in computer skills, internet, information technology and electronic medical record use.



Current unrestricted active RN license in the state on Massachusetts. Case Management certification required.