Human Resources Senior Benefits / Leaves Specialist

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Location: Burlington, MA
Job ID: 167687-1A
Date Posted: Sep 1, 2021
Category: Consultant

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health. We are a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.  

About the Job

The Senior Leave Specialist administers all aspects of the Beth Israel Lahey Health leave of absence program, including eligibility, tracking and reporting. Administers MAPFML, FMLA, STD, LTD, Worker's Compensation, ADA and other leaves. Serves as the day-to-day leave of absence contact for all BILH colleagues, including physicians and senior management. Ensures that leave and disability policies, procedures, benefit summaries and forms are kept up-to-date and in compliance with legal and regulatory changes. Creates and maintains leave of absence and disability records and files to ensure accurate and timely information and documentation. Contributes to the development of benefits communications and training initiatives, and updates to benefits self-service HRIS modules and internal websites. Leverages technology to simplify and streamline internal processes. Advises on leave of absence processes within HRIS. Provides support on projects for new or modified leave or disability programs.


Primary Responsibilities:

  1. Provides leave and disability subject matter expertise, resolves complex issues, and escalates issues to HR and senior management as appropriate. Develops collaborative working relationships across functional areas and advises all levels of management regarding effective leave administration.

  2. Leads a collaborative process with line management, HR colleagues, and Employee Health to ensure that return-to-work and end-of-employment processes are appropriately managed. Collaborates on appropriate handling of benefits impacted by leaves of absence, return-to-work, and end-of-employment such as; medical, dental, life, and disability. 

  3. Develops strong working relationships with vendors to ensure accurate, efficient, and timely claims administration and excellent customer service.

  4. Administers leave of absence and disability programs, including MAPFML, FMLA, STD, LTD, Worker's Compensation and ADA.

  5. Ensures compliance with legal and legislative changes for leave program policies, procedures, plan documents, and benefit summaries.

  6. Maintains knowledge of the regulatory environment for benefits programs. Leads leave compliance activities, including required notifications and communications to employees. 

  7. Develops and maintains communications, including benefits summaries, forms and training initiatives. Uses a variety of media (including state-of-the-art technology) and methods to make benefits-related information readily accessible and comprehensible to Lahey colleagues.

  8. Participates in the design and implementation of comprehensive educational activities and communication programs to efficiently and effectively communicate benefits information to HR staff, management, employees and physicians, including workshops, manuals, handbooks, standardized reports, etc. 

  9. Examines and explains complex benefits related concepts in a manner which is readily comprehensible to all constituencies. Provides subject matter expertise on benefit change and testing processes in HRIS. Provides expertise for HRIS changes and maintenance projects. 

  10. Coordinates and collaborates on the provision of administrative services by third parties for leave and disability programs. Oversees electronic availability and distribution of leave and disability information on the local intranet sites.


Required Qualifications:

  1. Bachelor's degree required.

  2. 5-8 years related work experience required in Benefits and Leaves.

  3. Provides benefits expertise and assistance on other projects as needed. Supports various benefits activities as needed, including enrollments and orientations.

  4. Benefits experience with a full spectrum of leave and disability benefit programs including experience administering FMLA, worker's compensation, short term disability, long term disability and ADA and regulatory updates. Experience providing administrative support on an array of benefits programs.

  5. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.