Location: Burlington, MA
Job ID: 167597-1A
Date Posted: Nov 29, 2021
Category: Clinical Support
Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.
About the Job
Position Summary: Under the general supervision of the Laboratory Manager and/or Team Leader performs venipuncture and capillary punctures on adult and pediatric patients and is familiar with patient and specimen requirements. Performs processing of specimens and routes specimens to the appropriate laboratory for analysis. Performs a variety of clerical duties associated with the operation of the laboratory computer system. This position requires the use Epic computer system modules. Phlebotomists rotate weekends and holidays, and work at off-site locations as needed.
Essential Duties & Responsibilities including but are not limited to:
•Prepares workspace and/or collection cart in advance of collection with all essential supplies to efficiently procure specimens.
•Greets patients and explains procedure in a professional and courteous manner. Reassures each patient to make them comfortable with the procedure.
•Verifies patient identification according to Lahey Clinic policy for inpatients and outpatients.
•Utilizes the Epic computer system to access appropriate encounter. Enters required information into the computer by verifying and documenting patient demographics, orders, hour’s p.c., and last dose (if necessary). Ensures proper forms accompany specimens according to policy. Cancels tests or defers draw time for tests that cannot be collected, documents information in computer, and notifies appropriate personnel. Collects required insurance information from patient when necessary. Uses other computer applications as necessary.
•Performs proficient venipuncture according to the National Certifying Agency for Clinical Laboratory Standards (NCCLS) including proper site preparation, proper venipuncture technique, and use of proper collection devices/tubes.
•Properly label specimens in accordance with LHMC policy to provide accurately identified specimens.
•Delivers specimens within established time frame and follows special handling instructions for relevant specimens in order to maintain integrity of specimen and facilitate specimen processing.
•Processes specimens for analysis according to written protocols.
•Perform all other duties as needed or directed to meet the needs of the department.
Education: High school diploma or equivalent.
Licensure, Certification, Registration: Completion of a phlebotomy certification program with externship is preferred but not required. Additional certification by American Society of Clinical Pathologists (ASCP) Board of Registry is preferred but not required.
Skills, Knowledge & Abilities:
•Manual dexterity and acuity necessary to perform venipuncture accurately.
•Interpersonal verbal and written English language skills sufficient to exchange information with patients, physicians and other colleagues.
•Ability to work accurately under pressure and to handle stress of high patient volume.
•Basic computer skills.
Experience: Prior customer service experience.
Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.