Clinical Scheduling Specialist

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Location: Watertown, MA
Job ID: 166497-1A
Date Posted: Aug 26, 2021
Category: Support

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Job Description

Welcome To

Welcome To Beth Israel Lahey Health at Home. Our team provides high-quality home care and hospice services by partnering with physicians, hospitals and skilled nursing facilities to provide specialized care to patients in the comfort of their own home. Our team of nurses, therapists (physical, occupational, and speech), medical social workers, and home health aides work together to devise and implement a compassionate care plan that is expressly tailored for each patient.

About the Job

The Clinical Scheduling Specialist coordinates schedules between employees and patients. Works with the clinical team to ensure patients are scheduled based on need and physician ordered frequency. Reviews staff schedules on a daily basis and notifies the clinical manager of scheduling volume concerns. Provides administrative support functions as needed by the clinical teams.

Full time - 40 hour per week  - day position. This position is in the office.

Minimum Qualifications:


  • High school graduate or GED.


  • Experience in the medical field and/or office administration preferred.
  • At least one year of scheduling experience preferably in a Home Health Care setting.

Skills, Knowledge & Abilities:

  • Demonstrates excellent customer service and interpersonal skills including telephone etiquette.
  • Ability to multitask; Ability to accept direction and supervision.
  • Computer literate with a working knowledge of Microsoft Office.
  • Clerical skills including typing, filing, scanning, copying and faxing.
  • Possesses a high regard for and attention to detail and organization.
  • Must be a Team Player.
  • Is dependable, punctual and has a positive work attitude.

Benefits offered for any position with over 20 scheduled standard hours:

  •  Voluntary Insurance choices for Medical, Dental, Vision, Disability, Life, Auto and Home, and Pet Insurance available
  • Lahey Outpatient Pharmacy Benefits
  • 403B
  • Paid Time Off or (PTO)
  • Tuition Assistance for 20 hours or more per week after 1 year of continuous benefits

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.