Nurse Manager, Behavioral Services

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Location: Lawrence, MA
Job ID: 165958-1A
Date Posted: Jun 11, 2021
Category: Nursing

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services. Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

*Sign On Bonus Up To $3,000 (prorated for PT)**

The Nurse Manager is a Registered Nurse who has overall responsibility for the Community Crisis Stabilization Program (CSS).  The Nurse Manager provides clinical and administrative oversight of the program. Manages the daily operations of the CCS program and ensures high quality of care and short term crisis stabilization services in a home-like, consumer friendly and comfortable environment conducive to recovery

The Community Crisis Stabilization (CCS) Program is a six-bed program for adults (18+) who have MassHealth, Medicare, or who are uninsured. The typical length of stay is 3-5 days. 


1. Develop, manage and supervise a team of clinicians, LPNs, mental health counselors and paraprofessionals. 

2. Responsible for providing a staff-secure, safe, homelike and structured crisis stabilization and treatment service and ensure the facility is clean and in good repair.

3. Oversee the CCS programming including individual/group psycho-education, including information on recovery, wellness, crisis self-management and how to access wellness and recovery services available in the community; the provision of assessment, treatment interventions and brief counseling for individuals in the CCS program with the primary objectives including restoration of functioning, strengthening the resources and capacities of the individuals, family and other natural supports, timey return to a natural setting in the community, development/strengthening of the individualized crisis plan and/or safety plan, as part of the Crisis Planning Tools for youth and linkage to ongoing medically necessary support services.

4. Performs the following functions: fills physician orders; administers medication; takes vital signs; coordinates medical care; contributes to comprehensive assessment, brief crisis counseling, individualized crisis prevention planning, and provider psycho-education; and assists with discharge planning and care coordination.

5. Responsible and accountable for the quality of nursing care delivered, and establishes/oversees medication administration according to the Nurse Practitioner or Physician’s order. Monitors the biomedical status and conditions of all clients admitted. Timely and accurately records and reports all observed symptoms, reactions, treatments, and changes in the client’s safety status in the medical file and to the attending physician.

6. Leads treatment team meetings.

7.Responsible for monitoring the program’s daily census and ensuring the program maintain the target census

8.Responsbile for scheduling and maintaining an optimal staffing pattern for program coverage within the confines of the program budget and required staffing patterns as outline in the MBHP CCS performance specifications.

9. In collaboration with the Director of Emergency Services, ensure adherence to quality assurance policies and procedures as well as contract compliance with all requirements set forth by MBHP.

10. In collaboration with the Director of Emergency Services, develop quality improvement plans for the CCS program as needed.

11. Ensures availability outside of scheduled supervisory meetings and promptly responds to clinical emergencies. 

12. Participates in any scheduled team meetings to foster discussions of relevant clinical needs of populations served as well as to disseminate administrative information.

13. Provide direct crisis assessment and intervention services for CCS clients who may need a different level of care on an as needed basis.

14.Develop and maintain collaborative working relationships with ESP staff and other providers and referral sources (i.e. insurance companies, PHP’s, O/P etc.)


  • Registered Nurse (RN) license is required.
  • Previous supervisory/managerial experience preferred.
  • Preferred experience and training in emergency psychiatric services working with adults including training in de-escalation strategies and short term crisis counseling
  • Strong diagnostic skills; competence in crisis intervention and engagement strategies. Must be able to quickly establish rapport with a wide range of clinical presentations. Knowledge of vast array of community resources and how to access them.

Scheduled Hours

Full time, 40 hours per week, Mon-Fri (Day Hours)

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.