Clinical Nurse Leader Case Management

Location: Burlington, MA
Job ID: 165466-1A
Date Posted: Jan 22, 2021
Category: Nursing

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Job Description

Welcome To

Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.

About the Job

Position Summary:  Under the general direction of the Nurse Manager, the Case Management Clinical Nurse Leader (CNL) practices within the Lahey Hospital and Medical Center Professional Practice Model, MA State Nurse Practice Act and ANA Standards of Practice and Code of Ethics and demonstrates Lahey Hospital and Medical Center’s core values that reflect its mission.  The Case Management CNL role provides horizontal leadership accountable for the case management of patients and patient throughput by solid knowledge of the healthcare landscape, patient transition challenges, and community resources. The Case Management CNL serves as a change agent to translate and integrate evidence into practice; to design and evaluate care transitions and improve outcomes. 

The CNL works productively and effectively within a complex environment, handling multiple/changing priorities and dealing with demands associated with a  tertiary patient care environment such as, varying patient discharge needs and staffing resources. 

Minimum Qualifications:

Maintains extensive clinical knowledge of the patient population and possesses current clinical and leadership skills as defined by nursing specialty organizations and in compliance with all regulations and standards of regulatory and accrediting bodies.

 Education: Bachelor’s degree in Nursing is required.  Masters of Science, Nursing or equivalent advanced degree in health related field, or equivalent combination of education and experience in order to have full understanding of Nursing leadership and Education functions is preferred.

Licensure, Certification, Registration: 

  • Current licensure to practice professional nursing in the Commonwealth of Massachusetts.
  • Life Support Certification: BLS

 Skills, Knowledge & Abilities: Possesses analytical ability to define unit or service procedures, to independently oversee the application of methods guides and processes, to apply sound judgment in choosing proper course of action among multiple options, to interpret policies to assists in planning short to mid-range goals and determining measures and to assess and monitor progress toward unit goal attainment. Advanced critical-thinking skills, and the ability to identify improvement in clinical operations.  Conflict resolution skills, including diplomacy, tact and listening skills, are required. Ability to prioritize in order to optimize time most effectively and efficiently and problem solve various situations. Must exhibit advanced interpersonal communication skills, both verbal and non-verbal.  Ability to lead, teach, mentor and develop staff.  Ability to motivate others.  Ability to present information that is easily understood by learner and able to select and modify materials provided to patient and other health care staff based on the learners ability. Computer competency: Shows how to use a standard desktop and windows based computer system, including a basic understanding of email, e-learning, intranet and computer navigation.  Competency in the use of spreadsheets, databases, and functions of the job.

Experience: Progressive experience in health care including involvement in direct patient care, staff education, and problem solving of unit or organizational issues. 5 years current, relevant nursing experience is required.  An additional 1-3 years of training and education experience is required, preferrably in a healthcare setting.


About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.