Office Support Manager, Addiction Treatment Services

Location: Danvers, MA
Job ID: 164636-1A
Date Posted: Nov 19, 2020
Category: Specialist

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

The Danvers Treatment Center is a 56 bed detoxification program dedicated to helping men and women by providing 24 hour nursing care to monitor an individual’s withdrawal from alcohol and/or other drugs and alleviate symptoms. Clients are provided with the medical and emotional support that they need during the one of the most pivotal stages in the recovery process. Services include individual case management and group treatment services focused on assisting the client with accessing step-down levels of care. The Office Support Manager position is a great opportunity for someone who wants to make a difference in the lives of individuals by ensuring seamless access to addiction treatment services.

 The Office Manager’s Responsibilities Are:

  • Supervises staff and ensures that the office administrative functions assigned are effectively carried out.
  • Orientates new employees to program and helps them get set up with appropriate access.
  • Advises staff on personnel policies, payroll, travel expense, check request, purchasing, record keeping, training, etc.
  • Monitors physical site need in relation to maintenance, information technology and supplies.
  • Prepares correspondence, reports, forms, work orders, and specialized documents.
  • Collaborates with other departments as required to meet facility requirements for licensing bodies, occupancy certificates, etc.
  • Oversees medical records function for program and manages all mail and other patient related correspondence.


  • High school diploma or general education degree (GED) required.
  • A minimum of 3 years of experience in a related field is preferred.
  • Experience with Excel, Word, and electronic health records preferred.


Full time, 40 hours/week

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.