Director, Human Resources - Anna Jaques Hospital (located in Newburyport, MA)

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Location: Burlington, MA
Job ID: 164625-1A
Date Posted: Jan 29, 2021
Category: Consultant

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health. We are a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.  

About Us

This is an unique role that will evolve over the next year from the current decentralized Human Resources department within Anna Jaques Hospital (located in Newburyport, MA) to becoming a part of a Beth Israel Lahey Health (BILH) systemwide human resources functions with shared centralized centers of expertise and decentralized (local) human resources business partner leaders. The Director, Human Resources Business Partner (HRBP) will have a solid line reporting relationship to the Chief Human Resources Officer for Beth Israel Lahey Health System Human Resources and a dotted line reporting relationship to the President of Anna Jaques Hospital.  The HRBP may eventually report directly to another role within the BILH centralized human resources team as Workday HRM is implemented and the Target Operating Model for centralized human resources is finalized.  The HRBP is an essential member of the BILH HR strategy.   This role is critical to BILH as it aligns HR strategy with market business plans and helps leaders implement these actions within specific hospital locations.  The primary purpose of the HRBP role is to provide consultative support and partnership to the hospital president, leaders, and employees in his/her assigned facilities to drive critical human capital initiatives and associated business results. This role leads activities and ensures successful achievement of objectives related to employee engagement, workforce management, performance management, talent acquisition and development, succession planning, diversity and inclusion, communications, and change management. The HRBP impacts overall business performance and employee engagement by providing strategic, creative, and collaborative leadership across assigned facilities. Further, this role proactively diagnoses issues and opportunities and takes necessary action to bring timely resolution. To be successful, the individual in this role must   

  • Lead with a system mindset that embraces transformation and change.       
  • Build strong, cross-functional relationships that involves and engages leaders and teams at all levels at the local hospital and throughout the system operations.       
  • Foster astrong commitment to diversity, inclusion and anti-racism.
  • Have knowledge of the HR functions and associated HR policies, approaches, and environmental constraints, as well as relevant HR laws and regulations. 


  • Partners with hospital leaders in the planning process to ensure strategic plans drive business results, optimize customer service, and align with company values.Contributes to the development of people strategies that support business strategies and objectives, and help to drive business and organizational performance. 
  • Support and influence key operational and strategic decisions.
  • Understands the general business conditions that affect their facilities and associated service lines while staying current on the research and trends within HR to present an informed point of view
  • Identifies solutions and provides consulting to leaders on how to effectively accelerate the development of employees (i.e. exposure events, project assignments,coaching, etc.)
  • Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop leaders 
  • Encourages employees and managers to embrace new philosophies, technologies, and company initiatives.
  • Provides input to HR Centers of Excellence (COEs) regarding specific functional strategies, programs, and practices to ensure that they meet business needs. 
  • Serves as an advocate for business leaders and managers.  
  •  Leverages human capital expertise to advise and hold facilities accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as asounding board, and reviewing and approving actions plans within assigned area)·        
  • Uses organizational diagnostics (e.g., surveys, workforce analysis, HR compliance reporting, etc.) to proactively identify and react to key talent/employee engagement challenges and opportunities in the business.  Partners with leaders and HR Centers of Expertise (COEs) to craft, select, implement, and/or support solutions (e.g.,team or individual assessments, manager assimilations, team building events,coaching, customized training, or other appropriate actions)
  • Promotes adoption and effective use of company programs such as reward, recognition, talent, and communication programs; as needed, leverages HR COEs for suppor tand deep subject matter expertise
  • Participates in the interview and selection process as needed to ensure consistent qualityof leadership. 
  • Applies best diversity and inclusive practices to promote inclusive hiring and promotions.
  • Leads talent assessment and development discussions leveraging program, approach,and template guidelines provided by HR COEs
  • Leads conversations with facility teams on sourcing, recruiting and staffing plans,and partners with Talent Acquisition team to determine and support hiring plans
  • Coach leaders on change management strategies and resistance management techniques inaccordance with the BILH change management methodology
  • In partnership with other business leaders, create strategies to identify and overcome barriers (e.g., by facilitating meetings/conversations to identify root-cause issues of change blockers and coaching managers on appropriate tactics to mitigate or overcome issues)
  • Develops and implements plans to ensure exceptional results from change initiatives
  •  Identifies where inconsistent communications or messaging may appear and aligns communication plan with company strategy to ensure expected results.
  • Supports all aspects of HR during new facility openings, closings or relocations. In partnership with senior HR leaders, provides human capital consultation regarding team, department, or more significant business/operational restructuring.
  • Interprets and ensures compliance with collective bargaining agreement regarding human resources and operational matters, in collaboration with senior management. 
  • Represents hospital administration in labor matters including chairing labor/management meetings and contract negotiation.
  • Ensures collegial relationship with nurse committee.
  • Ensures departmental processes, procedures and outcomes are Joint Commission compliant.
  • Participates as Human Resources lead in Joint Commission, CMS and DPH surveys.
  • Chairs and coordinates Anna Jaques Hospital and Aid Association scholarship committee annually.
  • Actively participates in all meetings; actively sharing ideas and following through on commitments. 
  • Participates in committees such as Compliance and Patient Safety.


  • Bachelor’s Degree in Business, Human Resources, or a related field
  • At least 10 years of progressive HR experience demonstrating increasing levels of responsibility and/or authority
  • Minimum of 5 years’ experience managing or supervising others, with either direct or indirect report responsibility
  • Minimum of 5 years Human Resources generalist experience across multiple disciplines(e.g., workforce planning; talent acquisition; career development) while interpreting and applying HR policies, procedures, programs and processes
  • Experience working in a cross-functional team environment with exempt and non-exempt staff
  • Strong project management skills, including a proven track record of leading large,complex projects using standard project management practices and tools
  • Excellent interpersonal, facilitation, communication, and consulting skills. 
  • Ability to assess needs, influence,collaborate, deliver and partner at the most senior levels in and across the organization
  • Proven leader with the ability to build and manage people and engage high performing teams
  • High energy with a strong work ethic 

Preferred Qualifications

  • Master’s degree
  • Workday HRM
  • Experience as a HRBP working within a multi-site system environment and working with large, widely dispersed, workforces Labor Collective Bargaining
  • Experience in managing complex mid- to large-size projects within Human Resources.
  • Experience leading and mentoring a team and helping to foster/create high employee engagement
  • Certification in change management certification (PROSCI or Certified Change Management Professional- CCMP)
  • Demonstrated experience developing, adapting, or facilitating training
  • Demonstrated experience actively serving as a strategic business partner for other parts ofthe organization
  • Obsession with service orientation; sense of urgency and follow-up and responsiveness; high-level of personal integrity and confidentiality
  • Ability to work well under pressure and flexible in adapting and responding to changing situations
  • Strong organizational skills with the ability to manage multiple, conflicting priorities between client work and program development in a fast-paced environment   

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.