Location: Danvers, MA
Job ID: 164467-1A
Date Posted: Nov 12, 2020
Category: Clinical Technician
Welcome to Lahey Health Urgent Care, part of Beth Israel Lahey Health. Lahey Health’s Urgent Care centers provide convenient and affordable quality care close to home. Our staff, specially-trained in emergency, family, or urgent care medicine, includes board-certified physicians, nurse practitioners, registered nurses, radiology technologists and certified medical assistants. We know urgent medical situations often happen unexpectedly, so Lahey Health Urgent Care centers are here when you need us, open daily on a walk-in basis or also by appointment within 24 hours. We diagnose and treat non-life threatening illnesses, infections and injuries. Our centers include also include on-site lab and X-ray services.
About the Job
Under the general supervision of the Director of Site Operations, Practice Manager or Manager provides direct and indirect care to a specified group of patients in a variety of healthcare settings.
Essential Duties & Responsibilities including but not limited to:
I. Clinical Considerations and Decision Making: Ways in which Clinical Swabber come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways
II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care.
a. Demonstrates ability to fulfill role in Regulatory compliance and readiness
b. Demonstrates skills as a responsive team member.
c. Demonstrates the ability to provide and maintain patient safety in the environment of care
d.Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting.
Maintain strict adherence to the Lahey’s Confidentiality policy.
Incorporate Lahey’s Standards of Behavior and Guiding Principles into daily activities.
Comply with all Lahey Policies.
Comply with behavioral expectations of the department and Lahey.
Maintain courteous and effective interactions with colleagues and patients.
Demonstrate an understanding of the job description, performance expectations, and competency assessment.
Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
Participate in departmental and/or interdepartmental quality improvement activities.
Participate in and successfully completes Mandatory Education.
Perform all other duties as needed or directed to meet the needs of the department.
High School Degree or equivalent
Licensure, Certification & Registration:
Prior experience in a medical setting or prior customer service experience. Possess an assertive and customer friendly style of communicating.
Skills, Knowledge & Abilities:
Requires clinical competency in all BILH sanctioned processes, documentation, and infection control protocols including donning and doffing of PPE.
Organized and reliable
Able to spend 4-6 hours on feet
Able to tolerate wearing personal protective equipment for prolonged time (PPE – mask, gloves, goggles/face shield)
FULL-TIME / 40 HOURS / DANVERS
Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.