Location: Danvers, MA
Job ID: 164337-1A
Date Posted: Nov 11, 2020
Welcome to Lahey Health Urgent Care, part of Beth Israel Lahey Health. Lahey Health’s Urgent Care centers provide convenient and affordable quality care close to home. Our staff, specially-trained in emergency, family, or urgent care medicine, includes board-certified physicians, nurse practitioners, registered nurses, radiology technologists and certified medical assistants. We know urgent medical situations often happen unexpectedly, so Lahey Health Urgent Care centers are here when you need us, open daily on a walk-in basis or also by appointment within 24 hours. We diagnose and treat non-life threatening illnesses, infections and injuries. Our centers include also include on-site lab and X-ray services.
About the Job
BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff.
This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.
Education - High School Degree or GED
Experience: A minimum of 1 year of experience in a high volume customer service related position.
Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask
DAYS / PER DIEM / DANVERS
Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.