Administrative Assistant, Emergency Services Program (ESP)

Location: Lowell, MA
Job ID: 164383-1A
Date Posted: Nov 30, 2020
Category: Support

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

The Emergency Services Program (ESP) is a 24/7 mobile crisis team that provides comprehensive psychiatric assessments and crisis intervention and stabilization services to individuals of all ages. The ESP serves individuals in a variety of settings including homes, outpatient clinics and hospital emergency rooms. The Administrative Assistant position is a unique opportunity for a team-oriented individual who wants to make a difference in the behavioral health field by ensuring seamless access to emergency psychiatric services.

The Administrative Assistant’s Responsibilities Are:

  • Maintains an efficient tracking system of required information for various process/procedures for program.
  • Generates appropriate reporting and maintains an effective filing system.
  • Coordinates communication within the site to ensure staff receives all pertinent information.
  • Prepares batch sheets for bi-weekly payroll.
  • Facilitates invoice process with Program Director and Accounts Payable.
  • Monitors fax machine periodically to retrieve faxes.
  • Assists managers and supervisors with special projects.


  • High school diploma or general education degree (GED) required.
  • A minimum of 1 year experience in a related field is preferred.
  • Experience with Excel, Word, and electronic health records preferred.

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.