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Location: Beverly, MA
Job ID: 162458-1A
Date Posted: Sep 22, 2020
Category: Support

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Job Description

Welcome To

Welcome to Lahey Health Primary Care. With over 55 primary care practices in more than 30 nearby communities , our primary care physicians and care teams provide quality close to where our patients live or work. We have a team approach to patient care and have developed long-standing, mutually respectful relationships with local specialists at our affiliate hospitals to guide and support the most effective and efficient patient care. As part of the Beth Israel Lahey Health system, we now have the opportunity to care for even more individuals across eastern Massachusetts.

About the Job

Position Summary:

Arranges for efficient and orderly checking in and out of patients, registering patients in the computer ensuring that accurate information is collected and patients are made aware of office policies.  Schedules appointments, collects payments, enters charges, issues receipts. Provide and obtains referrals and maintains smooth operations of all front desk activities at all times. The receptionist responds to patient questions, coordinates services to be rendered to patients, maintains physician schedules, answers telephones and returns messages in a timely fashion.


Formal training which will be indicated by an Associates Degree in Business, high school diploma or equivalent years of experience in a professional setting; previous experience in a medical office; performing medical scheduling, and with medical software; working experience with medical terminology; appropriate English usage; excellent phone skills and dealing with customers in person; even temperament; ability to handle stressful situations. Physical guidelines include ability to: walk and sit for extended periods of time; carry up to 10 pounds; push, kneel, crouch, reach, use computer; speak clearly, hear normal range of sounds; identify colors; see within normal corrected limits; drive (or get transportation). Working conditions include: standard office equipment.

Certification/License:  Not required


DAY/EVE 30 hours/ Beverly

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.