Diet Office Clerk

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Location: Beverly, MA
Job ID: 162185-1A
Date Posted: Sep 10, 2020
Category: Support

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.

 

Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.

 

About the Job

 

Position Summary:

         

Responsible for receiving telephone orders, requests for food services and the process for recording diet orders. Processes menus for therapeutic accuracy and batches menus by unit according to production and tray line schedules. Demonstrates excellent customer service skills and telephone etiquette. The Diet Clerk prepares menus for Leland Psychiatric Unit, Diabetic meals, and respective production tallies for hot foods and Maternity meals. Continuously updates Meditech and keeps a record call log for all communications received. Relays patient changes from Meditech and Nursing staff to the Guest Service Representative responsible for the patient and reports any quality variances to the department manager.

 

Acts as a liaison between management and staff for updates regarding patient census and patient menus. The position requires working with and assisting other members of Dining Services staff and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested foods according to hospital and department policy. The Diet Clerk position participates in performance improvement activities. Complies with all regulatory standards and hospital/department policies and procedures. Demonstrates flexibility in response to change. Performs all other duties as assigned.

Scheduled Hours

Per diem, hours assigned as needed.

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

Qualifications

Education/Experience:

       

High school graduate or in process of completing degree

Fluent in English (read, write and speak)

Experience in Hospital food service preferred

Knowledge of inpatient medical diet plans preferred