Administrative Coordinator, Flexible Support Services

Location: Beverly, MA
Job ID: 161704-1A
Date Posted: Aug 13, 2020
Category: Specialist

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Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

The Individual and Flexible Support Services program is part of the Children's Behavioral Health Services division. The program offers In Home Family Therapy, Individual Youth Support, 1:1 mentoring, Youth Support Groups, and activity based social skills groups for youth up to 22yrs determined eligible by Department of Mental Health.  This is a great opportunity for an individual who is looking for an administrative position where they can also get hands on experience working with youth & families. The Administrative Coordinator is an integral part of the leadership team and will need to be extremely organized, detail-oriented, and tech savvy.

The Administrative Coordinator's Responsibilites Are:

  • Supervises staff and ensures that the office administrative functions assigned are effectively carried out.
  • Orientates new employees to program and helps them get set up with appropriate access.
  • Advises staff on personnel policies, payroll, travel expense, check request, purchasing, record keeping, training, etc.
  • Monitors physical site need in relation to maintenance, information technology and supplies.
  • Performs project research and report preparation for program through database and statistical reports.
  • Prepares correspondence, reports, forms, work orders, and specialized documents.
  • Supports the implementation of changes to enhance the admission process and overall client experience.
  • Tracks and maintains insurance authorizations, coordinating with staff to resolve eligibility issues when neccessary.
  • Engages in direct care responsibilities, including mentoring clients and co-leading group activities.


  • High school diploma or general education degree (GED) required.
  • A minimum of 3 years of experience in a related field is preferred.
  • Experience with Excel, Word, and electronic health records preferred.


About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.