Surgical Liaison

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Location: Beverly, MA
Job ID: 160424-1A
Date Posted: Jun 19, 2020
Category: Specialist

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.


Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.


About the Job

Position Summary:

Assigned to Surgical waiting area to facilitate communication among patients, families/friends, physicians and perioperative staff. Primary function to communicate non-clinical information regarding patient status and progress in Holding, OR, Pacu and SDC throughout the perioperative course. To Facilitate availability of patient families for confidential physician discussions. To facilitate family involvement in perioperative care by assisting with unobtrusive and approved visitation to Holding, Pacu and SDC. To facilitate perioperative service patient and family satisfaction. To assure Patient Advocate involvement in service recovery as needed. To direct patients and families within the waiting areas for Surgery, PAT and Anesthesia consultations.

Scheduled Hours

25 hours per week, evening shift.

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.


 Excellent communications skills, the ability to be empathetic and kind. Flexible, able to manage several issues simultaneously. Professional appearance and demeanor.  Knowledge of medical terminology preferred.