Receptionist, Addiction Treatment Services

Location: Danvers, MA
Job ID: 160319-1A
Date Posted: Sep 21, 2020
Category: Specialist

Save Job Job Saved

Job Description

Welcome To

Welcome to Beth Israel Lahey Health Behavioral Services.   Our team delivers quality care to clients and families in more than 30 communities throughout the North Shore, Merrimack Valley and Greater Boston. Our mission is to provide personal, compassionate, state-of-the-art, integrated behavioral healthcare that makes a difference in the lives of the people and communities we serve. Our services include mental health counseling, addiction treatment, and family and school-based services.


About the Job

The Addictions Treatment Services division with Beth Israel Lahey Health Behavioral Services (BILHBS) consists of a variety of residential programs and detox facilities that serve individuals who seek recovery from addiction and mental health issues. All clients are treated with dignity, respect, and the belief that everyone has the ability to grow when they are provided support, education and direction.  The Receptionist position is a unique opportunity for a customer service focused individual who wants to make a difference in the addiction treatment field by ensuring seamless access to services and acting as the first impression of the organization.

The Receptionist’s Responsibilities Are:

  • Operates switchboard and takes messages, utilizing TTY equipment as needed.
  • Transfers telephone system to and from evening service, retrieving and relaying messages taken by the service.
  • Greets visitors and notifies appropriate staff of their arrival.
  • Collects client payments and schedules appointments.
  • Complies with cash control procedures including preparation of daily cash receipt log and accuracy and security of cash box.
  • Assists with and notifies the Manager on duty of any issues in the waiting area.
  • Keeps census log up to date and obtains medical charts from the records department.


  • High school diploma or general education degree (GED) required.
  • A minimum of 6 months’ experience in a related field is preferred.
  • Experience with Excel, Word, and electronic health records preferred.


This is a part-time, 26 hour/week, benefit-eligible position. The anticipated schedule is Thursday through Sunday from 3:00pm to 10:00pm.

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.