Guest Services Representative

Location: Beverly, MA
Job ID: 158535-1A
Date Posted: Nov 6, 2019
Category: Service and Trades

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Job Description

Welcome To

Welcome to Beverly Hospital, part of Beth Israel Lahey Health. Beverly Hospital is a full service, community hospital providing leading-edge, patient-centered care to North Shore and Cape Ann residents. The hospital provides a full-range of state-of-the-art care and services including primary care, cardiovascular care, surgery, orthopedics, emergency care, maternity, pediatrics, as well as many other specialties. Beverly Hospital is nationally recognized for patient safety as it is one of only 42 hospitals in the United States to be awarded an “A” grade from The Leapfrog Group – the nation’s leading nonprofit watchdog on hospital quality and safety.

 

Beverly Hospital promotes the culture and philosophy which enables employees to give and receive the best of care. You can become a part of the team that achieves this success through our CREATE values of Community, Respect, Excellence, Accountability, Teamwork and Empathy.

 

About the Job

Position Summary:

 

Functions as a dedicated food and nutrition service representative to address the nutritional needs of patients. Assists patients with meal orders, adjusts to meet requirements of the nutritional care plan, and accurately completes order entry process. Delivers meals to patients, providing assistance with meal delivery as needed. Prepares and delivers nourishments and enteral feeding formulas and equipment.

Scheduled Hours

40 hours per week, day shift.

About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

Qualifications

Expected to anticipate and respond to patient needs for enhanced service and patient satisfaction. Effective and pleasant oral, written and phone communication with patients, visitors, and staff are required. Displays effective time management skills and is able to function with minimal direct supervision. Assumes clerical duties related to patient services.