Registration & Scheduling Coordinator - Ophthalmology - Full time - Days

Location: Burlington, MA
Job ID: 158091-1A
Date Posted: Jan 10, 2020
Category: Specialist

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Job Description

Welcome To

Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.

About the Job

  • Registers new and established patients, verifies & updates all insurance & demographic information and is accountable for collecting accurate data.

  • Interacts with all patients when scheduling appointments to insure patient satisfaction.  Identifies Workers Compensation, Automobile accident and self-pay insurance to insure accuracy of insurance information for timely billing.

  • Notifies all patients by phone of any changes in appointments 100% of the time.  All transactions:  cancels, reschedules and bumped appointments.


Minimum Qualifications:                                                                                                                    

Education:  High School Diploma

Skills, Knowledge & Abilities:     Requires excellent communication skillsrequired to interface with patients and all levels of clinic personnel.  Knowledge of medical terminology and anatomy.  Knowledge of personal computers.In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.

Experience:  1 year of customer service experience; six months year personal computer experience.  




About Us

Beth Israel Lahey Health is an integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what healthcare can and should be. We are committed to attracting, developing and retaining top talent. We strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.